Statewide Ombudsman Admin Coordinator

State of Maryland; United States; On-site; USD 55,000 - 75,000; Part time

Job summary

The Maryland Department of Aging is seeking an administrative professional to support the State Long-Term Care Ombudsman program. This contractual position will provide strategic and operational leadership for the administrative infrastructure, ensuring compliant program operations and effective support for local ombudsman entities and volunteers.

Responsibilities include data management, training coordination, records maintenance, and effective communication with residents and families.

Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Three years of administrative staff or professional work.
• Notes: Substitution of 30 college credits for each year of the required experience; substitution of a Bachelor's degree for the required experience; military service credit for experience.

Responsibilities

• Oversee daily administrative operations of the statewide ombudsman program, ensuring alignment with federal and state requirements.
• Develop and maintain administrative procedures, workflows, and standardized practices across local ombudsman offices.
• Coordinate internal operations including records management, documentation systems, and office logistics.
• Support program leadership in monitoring deadlines, deliverables, and operational priorities.
• Plan and manage all logistical aspects of quarterly trainings, including scheduling and venue coordination.
• Maintain training records and attendance documentation.

Education

High school diploma or GED

Bachelor's degree substitution permitted

Job description

The Maryland Department of Aging is seeking an administrative professional to support the State Long-Term Care Ombudsman program. This contractual position will provide strategic and operational leadership for the administrative infrastructure, ensuring compliant program operations and effective support for local ombudsman entities and volunteers.

Responsibilities include data management, training coordination, records maintenance, and effective communication with residents and families.