State Park Inn - Office Manager - Abe Martin Lodge

State of Indiana; Nashville (IN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Education reimbursement

Free parking

Job summary

The State of Indiana, including the Indiana State Park Inns, is seeking a multifaceted administrative professional to manage accounts payable/receivable, payroll support, onboarding, and records maintenance for a diverse set of facilities across the state.

Role involves overseeing office staff, budgeting, and ensuring compliance with policies, while supporting HR functions and reporting to senior management. Competitive benefits accompany full-time employment.

Qualifications

• Experience in accounts payable and receivable.
• Basic bookkeeping and payroll support.
• Ability to onboard new employees and maintain records.
• Familiarity with company policies and trainings.

Responsibilities

• Oversee the work of all office employees to ensure productivity and deadlines.
• Answer calls and emails from customers and direct to staff.
• Create and monitor an office budget and ensure compliance.
• Organize maintenance, vendors and office supplies.
• Produce reports for senior management and aid policy enforcement.
• Meet with department heads to discuss budgeting and projects.
• Support onboarding and training of new staff.

Skills

Accounts payable

Accounts receivable

Payroll processing

Bookkeeping

Onboarding

Record keeping

Policy compliance

Team leadership

Job description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Park Inns:

The Indiana State Park Inns are one of the oldest state parks lodging systems in the country. We proudly operate seven unique and beautiful facilities throughout our great state of Indiana that offer a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally!

Abe Martin Lodge is located just outside Nashville, Indiana, Abe Martin Lodge is nestled in the picturesque hills of Indiana’s largest state park, Brown County State Park. The lodge features 84 guest rooms, the Little Gem Restaurant, cabins, an indoor water park, and over 6,000 square feet of banquet/conference space.

Role Overview:

This position is responsible for all accounts receivable and payable functions. Duties include, but are not limited to, processing invoices, assisting with basic bookkeeping, coordinating payroll, supporting new employee onboarding, maintaining personnel records, and helping enforce company policies and compliance standards through required trainings.

Role Responsibilities:

• Oversee the work of all office employees to ensure they work productively and meet deadlines and company standards.
• Counsel any employees struggling in their roles.
• Answer telephone calls and emails from customers and clients and directing them to relevant staff.
• Create an office budget and ensuring all employees follow it.
• Monitor office supplies and ordering new stationery, furniture, appliances, and electronics as required.
• Interview and train new office employees and organize their employment paperwork.
• Organize maintenance companies to keep the office clean and safe and ensure its appliances are in good working order.
• Report office progress to senior management and working with them to improve office operations and procedures.
• Work closely with upper management to receive instructions on how to guide their employees in accordance with company policies properly.
• Produce reports, assign tasks, accept instructions, and handle vendor contracts.
• Respond to time-sensitive messages from upper management, business partners, employees, and clients.
• Conduct meeting with employees as needed.
• Meet with department heads to review and discuss budgeting needs and department projects.

Salary:

The salary for this position traditionally starts at $18.10/hr but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• At the Indiana State Park Inns, success is based around teamwork, quality, integrity, loyalty, passion, friendliness, and safety. Indiana State Park Inns workers provide friendly customer service while ensuring the general upkeep of the Inns to provide guests with a high-quality experience. Overtime Eligible positions serve in the following areas:
• Central Office – Located in downtown Indianapolis, central office positions aid in centralized leadership, human resources, finance, payroll, and administrative functions.
  • Positions may include: Administrative Assistants, Holiday Fulfillment Clerk
• Management – These positions work at Inns properties to support day-to-day operations, ensuring superior guest satisfaction while maximizing hotel profitability.
  • Positions may include: HR/Account Coordinators, Sales Coordinators, Department Supervisors, Department Assistant Managers, Night Auditors, Special Projects Coordinators
• Guest Services – These positions serve as front-line customer service to guests of the Inns by providing information, answering questions, resolving issues, and handling monetary responsibilities.
  • Positions may include: Store Attendants, Guest Services Agents
• Food & Beverage Services – These positions work in the Inn’s dining facilities to handle all dining room and banquet culinary services for guests.
  • Positions may include: Banquet Set-Up Workers, Cashiers/Hostesses/Bussers, Dishwashers, Café Attendants, Prep Workers
• Housekeeping Services – These positions work to maintain a clean and orderly environment including in guest rooms, cabins, and common areas.
  • Positions may include: Housekeepers, Laundry Workers
• Call Center Services – These positions work out of the call center to assist guests in making reservations and answer any guest questions all by phone.
  • Positions may include: Call Center Agents
• Maintenance Services – These positions handle any maintenance items around the Inn, cabins, kitchen, and pool areas including repairs, preventive maintenance, and remodeling projects.
  • Positions may include: Gardeners, Maintenance Techs
• Golf Services – These positions promote the game of golf through operational structure and programming to provide a first-class environment for members and guests.
  • Positions may include: Pro Shop Attendants, Groundskeeper, Equipment Tech, Equipment Operator
• Aquatics Services – These positions observe guests in the aquatic center to ensure a fun and safe environment.
  • Positions may include: Aquatics Attendants, Lifeguards

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You'll Need for Success:

• This role should expect to work afternoons, evenings, weekends, and holidays.
• Individuals may be required to wear an Indiana State Park Inns-provided uniform.
• Ability to hold effective communication with coworkers and guests and assist them as needed.
• Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail].