State Human Resource Analyst IV

State-of-Delawar; Delaware; Hybrid; USD 65,000 - 90,000; Full time

Job summary

The State of Delaware's Division of Training and HR Solutions seeks a State Human Resource Analyst IV to oversee statewide training development, coordination, and delivery for State agencies. The incumbent also serves as backup instructor for employee benefits training and other department programs.

The role requires delivering virtual training via Teams, Zoom, and integrating technology into classroom instruction while guiding policy interpretation and ensuring compliance with laws and policies

Qualifications

• Bachelor's degree or higher required.
• Four years of professional training experience in training management, employee development, organizational development, or HR systems.
• Three years' experience in research, analysis, interpretation, and presenting findings for HR.
• Three years’ experience providing guidance to employees, management or others on inquiries or challenges.
• Two years’ experience ensuring compliance with laws, rules, regulations, standards, policies and procedures relating to training, organizational development, or HR systems.

Responsibilities

• Provide technical guidance, policy interpretation, eligibility determinations, and recommendations to employees, applicants, management, HR staff, vendors, or others in HR functions.
• Interpret and ensure compliance with state and federal laws, rules, and policies.
• Analyze requests and challenges; define solutions and actions that ensure equity and consistent interpretation of laws and policies.
• Anticipate implications of actions and defend recommendations and decisions.
• Conduct research collecting and analyzing data from multiple sources and present findings.
• Conduct special reviews, studies or projects and present findings.
• Prepare and analyze statistical and narrative reports and may report data.
• Use automated systems to research HR data and may perform quality reviews of data.
• Participate in meetings, conference calls, and presentations.
• Develop job aids, forms, or communications for HR area.
• Research, design, facilitate and evaluate service delivery; may contact vendors or other entities to resolve inquiries.
• Communicate effectively across cultures and ranges of ability, genders, ethnicities, ages and races.
• Perform other related duties as required.

Skills

Research Analysis

Training management

Policy interpretation

Communication

Education

Bachelor's degree or higher

Tools

HRIS

Microsoft Teams

Job description

Summary Statement

This position within the Division of Training and HR Solutions is responsible for the statewide development, coordination, and delivery of training programs, courses, and instructional materials that support the needs of State agencies. The incumbent also serves as the backup instructor for employee benefits training and other department-led programs. The role oversees and facilitates training initiatives that directly support State of Delaware employees and provides instructional services across State government. This position requires proficiency in delivering virtual training through Microsoft Teams, Zoom, or similar platforms, as well as the ability to effectively integrate technology into classroom-based instruction.

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

• 2 years of experience in researching, selecting, and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
• 6 months of experience using virtual platform software such as Teams, Zoom, or Webex.

Essential Functions

Professional human resource work is characterized by the application of human resource theories, principles and models to support the administration of human resource functions; as well as the use of knowledge, discretion, consultation and independent judgment in applying and/or interpreting human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments. Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed.

• Provides technical guidance, policy and procedure interpretation, eligibility determination, consultation and recommendations to employees, applicants, management, human resource staff, vendors, or others in the assigned human resource function(s).
• Interprets, explains and ensures compliance with state and federal laws, rules, regulations, standards, policies and procedures.
• Analyzes and evaluates requests, inquiries, challenges or practices; makes determinations and defines solutions, options and alternative action as appropriate that ensure equity and/or appropriate and consistent interpretation of laws, rules, regulations, standards, policies and procedures.
• Anticipates broad implications of actions/recommendations and defends recommendations and decisions.
• Conducts research which includes collecting, analyzing and interpreting a variety of data and reports from multiple sources, obtaining and clarifying information, verifying accuracy and troubleshooting discrepancies, reviewing precedents and past decisions, and presenting findings.
• Conducts special reviews, studies and/or projects and presents findings.
• Prepares and analyzes a variety of statistical and narrative reports and may calculate and report on data.
• Uses automated information systems and computer software to research, review, evaluate, and report on human resource data; and may perform quality reviews of data in systems.
• Participates in meetings, conference calls and/or presentations.
• May develop job aids, forms, or communications for area of expertise.
• May research, design, facilitate and/or evaluate effectiveness of service delivery; and may contact outside parties such as vendors, contractors or other entities to gather data and resolve inquiries or issues.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for State Human Resource Analyst IV

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Applicants must possess at least one of the following:

• Possession of a Bachelors degree or higher.
• Four years of professional training experience supporting training management, training administration, employee development, organizational development, or human resource systems.

In addition to the above requirement, applicants must meet all of the job requirements below:

• Three years' experience in performing research, analysis, interpretation, consultation, and presenting findings supporting a human resource function.
• Three years’ experience in providing guidance, direction and recommendations to employees, management or others on inquiries and/or challenges.
• Two years’ experience in ensuring compliance with laws, rules, regulations, standards, policies and procedures relating to training, organizational development, or human resource systems.

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/