State Grant & Tuition Aid Coordinator

Widener University; Chester (Delaware County); On-site; USD 42,000 - 54,000; Full time

Job summary

Widener University in Chester, PA, is seeking a State Grant Coordinator to administer state grants, tuition benefit programs, and university funding while ensuring compliance with federal, state, and institutional regulations.

The role involves reconciling rosters, generating reports, advising students and staff, and maintaining accurate student accounts; applicants should have a high school diploma and strong Microsoft Office skills; some familiarity with Ellucian Colleague is preferred.

Qualifications

• High School diploma or equivalent.
• Ability to read and follow oral and written instructions.
• Experience with Microsoft Office suite (Outlook, Excel, Word).
• Must be organized, flexible and able to handle multiple tasks.
• Excellent written and verbal communication skills.
• Interact effectively with students, staff, faculty and external constituents.
• Experience with customer service.
• Preferred knowledge of Ellucian Colleague.
• PA State Grant and/or Special Program experience preferred.

Responsibilities

• Initiate, review, update and reconcile student accounts for state grants, tuition benefits programs, and some Widener University funds.
• Reconcile all state grant rosters and other funding as required.
• Submit timely and accurate reports to state agencies.
• Stay current with regulations to maintain compliance with state grant programs.
• Advise students, staff, and program participants regarding financial processes and requirements.
• Monitor and respond to general inquiries in the Financial Aid email account.
• Provide assistance on the phone queue with transactions and inquiries regarding Financial Aid, Bursar, Registrar and One Card offices.
• Answer questions posed by students, staff, faculty and visitors.

Skills

Attention to detail

Interpersonal skills

Customer service

Reading instructions

Microsoft Office

Multitasking

Communication skills

Education

High School diploma

Associate’s degree

Tools

Ellucian Colleague

Job description

Widener University in Chester, PA, is seeking a State Grant Coordinator to administer state grants, tuition benefit programs, and university funding while ensuring compliance with federal, state, and institutional regulations.

The role involves reconciling rosters, generating reports, advising students and staff, and maintaining accurate student accounts; applicants should have a high school diploma and strong Microsoft Office skills; some familiarity with Ellucian Colleague is preferred.