Starter/Ranger

Troon Golf, LLC; Naples (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Esplanade at Rivergrass in Naples, FL is seeking a Starter/Ranger to deliver exceptional guest service, manage tee times, and support golf operations. You will interact with members and guests, communicate with the Golf Shop, and uphold course policies in a dynamic hospitality environment.

The role requires a strong work ethic, dependable attendance, and a friendly, public-facing demeanor. A valid driver’s license is required for range equipment or cart duties.

Qualifications

• Must have a valid driver's license.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Friendly personality and enjoy working with the public.

Responsibilities

• Greet members and guests as they arrive at the driving range and tee time.
• Manage tee times to keep members and guests on schedule.
• Maintain tee line and golf shop areas, including trash removal as needed.
• Coordinate with the Golf Shop and Bag Drop on a regular basis.
• Assist golfers when needed and provide course information.
• Report problems to the Head Professional promptly.
• Follow safe work practices in daily duties.
• Provide guests with scorecards, pencils and related items.
• Inform guests of course conditions and pace of play expectations.
• Enforce course policies and programs communicated by management.
• Perform other duties as assigned by supervisor or manager.
• Maintain regular and reliable attendance.
• Possess a valid driver’s license for driving golf cars or range equipment.

Skills

Customer service

Hospitality

Communication

Attendance

Problem solving

Job description

Description

Esplanade at Rivergrass, located in Naples, FL, is pleased to announce an excellent career opportunity for a Starter/Ranger! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

General Purpose:
Qualified candidates will thrive in a hospitality environment and be highly focused in providing superior service.

• Great Members and guests as they arrive at the driving range for their tee time.
• Manage tee times to ensure Members and guests stay on time teeing off.
• Club cleaners changed as needed with fresh water
• All trash, including back room work area, tee line and golf shop taken to dumpster as needed.
• Communicates with the Golf Shop and Bag Drop on a regular basis.
• Assists golfers when needed.
• Reports all problem situations to the Head Professional in a timely manner.
• Incorporates safe work practices in job performance.
• Supplies guests with scorecards, pencils and other items if needed.
• Advises guests of course conditions and expected pace of play.
• Implement and support all course policies and programs as communicated by management.
• Perform other duties as assigned by supervisor or manager.
• Regular and reliable attendance.
• Must have a valid driver’s license (if driving golf cars or driving range equipment).
• Must have a strong work ethic.
• Must have friendly personality and enjoy working with the public.
• Organized, able to work well in fast paced environment.
• Must have strong customer/guest orientation.
• Must have strong communication and interpersonal skills.
• Must be dependable.

Physical Demands:

• Frequently stands, walks, talks, hears, and uses hands.
• Regularly reaches with hands and arms.
• Occasionally climbs, balances, stoops, kneels, crawls, crouches; tastes, smells and sits.
• Able lift up to 50 pounds.
• Occasionally works in outdoor weather conditions.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge about the game of Golf preferred.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.