Starlink Installation Technician

Southern Star; Glen Alpin (NJ); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Paid time off

Life Insurance: $25,000

Company vehicle

Smartphone stipend

Employee discounts through LifeMart

Descripción de la vacante

Southern Star is seeking a Starlink Technician to install and service Starlink for homes in rural areas. You will learn quickly, upgrade skills, and earn commissions on top of a base hourly rate.

Starting training pays $17.00 per hour with a $0.50 increase after 60 days. Upon completing training, a guaranteed $20.00 per hour applies through the first 9 months, with potential for higher earnings as bonuses and commissions accrue.

Formación

• Strong technical knowledge and the ability to climb ladders up to 38 ft and work in crawl spaces.
• Willing to travel up to 20% of the time. Lodging and per diem are covered by SSI.
• Excellent communication and customer service skills.
• Sales: Offer customers additional products and services during installs.

Responsabilidades

• Install and service Starlink equipment and related hardware.
• Be a technology ambassador who gets customers online and demonstrates best-use of service.
• Progress to Senior/Master Tech by expanding skills across partner products.
• Provide high-quality customer experiences and promote upsell opportunities during installs.

Conocimientos

Technical knowledge

Climb ladders

Customer service

Sales

Descripción del empleo

Training/Base pay rate of $17.00 per hour. The Base rate increases .50 upon completion of 60 days of employment.

We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.

If your post-training base rate, plus bonuses and commission don’t bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher!

About the Role

As a Southern Star Starlink Technician, you'll install and service Starlink, the high-speed satellite internet connecting homes across rural and underserved communities. You'll do more than install equipment. You'll be a technology ambassador who gets customers online and shows them how to make the most of their new service.

At Southern Star, this job is the start of a career:

• Starlink Technician:Master Starlink installs and service, build your customer skills, and grow your commission and bonus earnings.
• Senior Technician:Take on more complex work and expand your skills across our full lineup of partner products and services.
• Master Technician:Become one of our top technicians, certified to work across all of Southern Star's partners, and a go-to resource for your team.

Each step brings more skills, more responsibility, and higher earning potential.

Compensation

• Base Pay and Commissions:Competitive hourly rate plus commissions.
• Performance Incentives:Boost your earnings with performance bonuses.

Training and Growth

• Paid Training:Comprehensive training to set you up for success.
• Ongoing Support:Continuous support as you advance to Senior and Master Tech.
• Retirement:401(k) plan.
• Paid Time Off:Generous paid time off.
• Life Insurance:Company-paid $25,000 life insurance policy.
• Company Vehicle:Provided once you complete training.
• Device Plan:Monthly stipend for using your own smartphone.
• Employee Discounts:Exclusive discounts through LifeMart, including savings with home mortgage lenders.

Requirements

• Technical Skills:Strong technical knowledge and the ability to climb ladders up to 38 ft and work in crawl spaces.
• Travel:Willing to travel up to 20% of the time. Lodging and per diem are covered by SSI.
• Communication:Excellent communication and customer service skills.
• Sales:Offer customers additional products and services during installs.
• Clear background check, drug screen, and Motor Vehicle Record.

Join Us

Start with Starlink, grow into a Senior or Master Tech, and build a career with Southern Star.