Starbucks Team Lead-Duke University Hospital

Aramark Corporation; Durham (NC); On-site; Full time

Job summary

Join a leading company as a Starbucks Shift Lead where you'll guide a team of baristas, ensuring quality service and food preparation. This role emphasizes leadership and customer interaction in a fast-paced environment, offering full benefits after 30 days.

Benefits

Full benefits after 30 days

Qualifications

• Role model of store operations standards.
• Ability to positively influence and guide others.

Responsibilities

• Lead all aspects of food preparation and service.
• Coordinate setup and breakdown of workstations.
• Ensure cleanliness and safety of work areas.

Skills

Leadership

Customer Service

Job description

Job Description

As a Starbucks shift lead, you’ll be a role model of the store operations standards that define ourStarbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

Availability: 5am-11pm (leadership roles require you to be available to work 1st, mid or 2nd shift; shifts are 8 hours)

Salary: $19.25 per hour, full benefits after 30 days

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks).
• Ensure that all work areas and serving utensils are cleaned and sanitized.
• Responsible for accurate disposal of waste from the service line.
• Transfer supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately.
• Cross-train in areas as the need arises.
• Able to work in concessions, catering, and special events as required by your manager.
• Perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis.
• Complete any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. Job duties may change or new ones may be assigned without formal notice.