Starbucks Team Lead-Duke University Hospital

Aramark; Durham (NC); On-site; Full time

Job summary

A leading company is seeking a Starbucks Team Lead for their Duke University Hospital location. The ideal candidate will lead shifts, ensure quality service, and foster a positive team environment. Responsibilities include food preparation, customer service, and maintaining cleanliness. Strong leadership and customer service skills are essential. This role offers competitive pay and full benefits after 30 days.

Benefits

Full benefits after 30 days

Qualifications

• Great customer service and interpersonal skills.
• Strong leadership and supervisory skills.
• Ability to work in a team environment.

Responsibilities

• Lead all aspects of food preparation and service.
• Coordinate and assist in maintaining a clean work station.
• Greet customers and handle complaints positively.

Skills

Customer Service

Leadership

Teamwork

Education

Serve Safe Certification

Job description

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Title: Starbucks Team Lead-Duke University Hospital

Requisition #: 580526

Location:

Durham, NC, US, 27701

Description:

Job Description

As a Starbucksshift lead, you’ll be a role model of the store operations standards that define ourStarbucks Experience.You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills.We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

Availability: 5am-11pm (leadership roles require you to be available to work 1st, mid or 2nd shift; shifts are 8 hours)

Salary: $19.25 per hour, full benefits after 30 days

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line toensure timely and effective service of the customers. Request support from utility workersfor sanitation issues of the line as needed.
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Great customer service and interpersonal skills

• Strong Leadership and supervisory skills

• Ability to work in a team environment

• Serve Safe Certification

• Ability to follow detailed written and verbal instructions

• Food Service Experience preferred

• Requires frequent lifting/transporting hot food items

• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh