Starbucks Shift Manager

Avolta (old); Tulsa (OK); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Employee discounts

Employee assistance program

Training and career growth

Referral program

Job summary

Avolta is hiring a Shift Manager at Tulsa International Airport to support leadership in launching and operating our new Starbucks location. You will ensure guest experiences are exceptional, staff readiness, cleanliness, and adherence to policies and safety standards.

The role offers an hourly pay range of $20.88–$23.20 with quarterly bonuses. Key duties include supervising associates, managing operations, and ensuring compliance with labor and health regulations while driving customer

Qualifications

• 2+ years of food service or customer service experience.
• 6 months of supervisory or lead experience in a restaurant, QSR, or production kitchen.
• Basic math skills and cash handling experience.
• Strong attention to detail, effective communication, and ability to maintain operational standards.
• Knowledge of federal, state, and local sanitary, safety, and health standards (HACCP).
• Experience with POS systems and restaurant management software.
• Ability to read and comprehend instructions, short correspondence and policy documents.

Responsibilities

• Opens, runs, and closes procedures/checklists per policies and procedures.
• Supervises day-to-day activities of associates at the location.
• Keeps display areas clean, stocked, and visually appealing during shifts.
• Monitors equipment and reports maintenance needs to management.
• Participates in scheduling and interviewing processes to ensure adequate shift coverage.
• Ensures meal and rest breaks comply with labor regulations.
• Manages cash register operations and adheres to cash handling policies.
• Maintains cash security and processes invoices and orders; monitors inventory.

Skills

Food service

Customer service

Supervisory experience

Cash handling

Attention to detail

Communication skills

POS systems

Tools

POS systems

Restaurant software

Job description

Join Our Starbucks Team at Tulsa International Airport!

Our Starbucks Shift Manager will support TUL leadership in launching and operating our new Starbucks location while ensuring an exceptional guest experience. This role is responsible for maintaining operational readiness by upholding superior cleanliness standards, ensuring appropriate staffing levels, and consistently executing high hospitality and operational practices in alignment with established policies and procedures.

Pay Range: $20.88-$23.20+ quaterly bonus opportunities

Essential Functions:

Completes opening, daily, and closing procedures/checklistsin accordance withcompany policies and procedures

Supervises day-to-day activities of associates within assigned restaurant or points-of-sale locations

Ensuresdisplay areasremainappropriately clean, stocked, and visually appealing throughout shifts

Monitors equipment functionality andreportsmaintenance needs to operations management.

Team Supervision & Support:

Assigns work tasks and activities whileparticipatingin schedule preparation to ensure adequate shift coverage

Participates in interview processes and provides hiring recommendations to Operations Manager

Ensures all associates take mandated rest breaks and meal periods in compliance with labor regulations

Maintains current contact information for all restaurant associates

Operates cash register and processes transaction voids while following all company cash handling policies

Maintains proper cash security protocols at all timesduring shifts

Places orders for individual units, receives goods, and processes invoices accurately

Monitors inventory levels and reports discrepancies to management

Compliance & Safety:

Ensures compliance with all companyadult beveragepolicies where applicable and trains staff on AB procedures

Monitors adherence to wellness and safety procedures while building awareness among team members

Reportssafety concernsimmediatelyto Operations Manager

Performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Requires2+ years of food service and/or customer service experience

Requires a minimum of6 monthsofsupervisory or lead experience in a restaurant, QSR,or production kitchen

Basic math skills and cash handling experience

Strong attention to detail, effective communication skills, and the ability tomaintainoperational standards while supporting team performance during assigned shifts

Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols tocomply withHACCP standards

Experience with POS systems and restaurant management software

Requires the ability to speak, read andcomprehendinstructions, shortcorrespondenceand policy documents, as well as converse comfortably with customers

Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Employee discounts across all company brands
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, protected characteristics.

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Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma