Starbucks Manager

OTG Management; Newark (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

PTO

Healthcare

401k match

Sign-on bonus up to $3000

Job summary

OTG Management is partnering with Starbucks to operate at the EWR airport. We’re seeking a Starbucks Manager to lead store operations, drive sales, and deliver exceptional guest service in a fast-paced travel hospitality environment.

The role requires management experience in retail or service, strong leadership and problem-solving skills, and the ability to work full time, including early mornings and weekends.

Qualifications

• 2 years retail/customer service management experience OR 4+ years of US Military service.
• Strong organizational, interpersonal, and problem-solving skills.
• Entrepreneurial mentality with experience in a sales-focused environment.
• Minimum High School or GED.
• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (over 40 hours weekly), including early mornings, evenings, weekends, and/or holidays.

Responsibilities

• Grow and lead a multi-million-dollar Starbucks operation at EWR by driving sales and delivering strong guest service.
• Nurture talent and lead a team, developing skills to build effective, thriving teams.
• Inspire others and act as a brand ambassador to achieve results through your team.
• Ensure Starbucks quality standards and property service standards are met.
• Supervise guest service delivery and measure performance against standards.

Skills

Organizational skills

Interpersonal skills

Problem-solving

Entrepreneurial mindset

Sales experience

Education

High School Diploma or GED

US Military service beneficial

Job description

Job Title: Starbucks Manager

Location: EWR Airport

Compensation: $60k -$80k plus Bonus

Reports to: Starbucks GM

YOUR NEXT OPPORTUNITY IS NOW BOARDING

Join OTG as a Starbucks Manager now at EWR and drive a new type of travel hospitality experience. Discover career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

Receive a Sign-On Bonus up to $3000! We’re excited to offer a rewarding start with added incentives through September 22 st, 2026. New hired Managers are eligible for a $1500 sign on bonus at time of hire and an additional $1500 after 90 days of employment.

OTG+Starbucks

OTG haslaunched an exclusive new partnership withStarbucks to further revolutionize airport hospitality by pushing the boundaries of excellence and innovation.With more than 300 in-terminal dining and retail locations across 11 airportsin the USA and Canada, OTG and its 5,000+crewmembers serve millions of travelers each year.

Why OTG?

By joining ourOTGStarbucksteam at EWR, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. There has never been a more exciting time to connect with us!

We transform airport experiences. You drive it.

Role And Responsibilities

As a Starbucks leader at EWR you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same. This role is a hands‑on experience that develops your supervisory experience, coaching skills, coffee/ tea passion, and business acumen, all to build your understanding of store management. You will learn how to create success for a multi‑million‑dollar business, create and develop great teams, and build a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership. Using a mix of online learning, classroom training, and hands‑on mentorship, you’ll learn how to:

• Grow a successful, multi-million-dollar business: drive sales by leveraging your business acumen, efficiency, and problem-solving skills.
• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
• Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team.
• Ensure Starbucks’ quality standards and the property core service standards are being met.
• Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes.

Qualifications and education requirements

• 2 years retail/customer service management experience OR 4+ years of US Military service
• Strong organizational, interpersonal, and problem-solving skills
• Entrepreneurial mentality with experience in a sales-focused environment
• Minimum High School or GED
• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands over 40 hours per week), including variable hours, including early mornings, evenings, weekends, and/or holidays.

Salary Range: $60,000 - $80,000 per year plus bonus eligibility

Interview Location:EWROTG Uptop Pizza, United Airlines, Terminal C, Arrivals, Baggage Claim 9. Short-term parking availableinC.

Interview Location:EWROTG Uptop Pizza, United Airlines, Terminal C, Arrivals, Baggage Claim 9. Short-term parking availableinC.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.