Starbucks Shift Lead - Growth & Guest Experience

Aimbridge Hospitality, LLC; Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

AC Hotel Dallas Frisco - Starbucks Shift Lead is a frontline leadership role supporting daily Starbucks operations within the hotel’s Food & Beverage department in Frisco, TX. You will prepare beverages and foods, ensure quality, and drive guest satisfaction while helping manage costs and staff performance.

The position requires supervisory experience in food and beverage, a friendly demeanor, and a professional appearance.

Qualifications

• Minimum 1 year experience in a Supervisory or Management Food and Beverage position.
• Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
• Provides a professional image at all times through appearance and dress.

Responsibilities

• Prepares beverages and/or food following standard procedures to ensure quality and portion control.
• Maintains a clean, organized work area and sets up the bar and back bar per established procedures.
• Responds quickly to guest requests in a friendly manner and follows up to ensure satisfaction.
• Performs pre- and post-shift side work including stock duties and coffee preparation.
• Inspects facility daily to ensure high quality service, cleanliness and proper food presentation.
• Assists in training Barista personnel and scheduling staff to maintain appropriate staffing levels and labor cost.

Skills

Customer focus

Professional appearance

Team leadership

Job description

AC Hotel Dallas Frisco - Starbucks Shift Lead is a frontline leadership role supporting daily Starbucks operations within the hotel’s Food & Beverage department in Frisco, TX. You will prepare beverages and foods, ensure quality, and drive guest satisfaction while helping manage costs and staff performance.

The position requires supervisory experience in food and beverage, a friendly demeanor, and a professional appearance.