Starbucks Shift Lead - Growth & Guest Experience

Aimbridge Hospitality, LLC; Dallas (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

AC Hotel Dallas Frisco seeks a Starbucks Shift Lead to support daily operations of Starbucks facilities within the hotel’s Food and Beverage team. You will prepare beverages and/or food, ensure quality, and provide prompt, courteous service to guests to maximize guest satisfaction and revenue.

You will report to the Starbucks Manager and work in a fast-paced environment, guiding a team, maintaining standards, and contributing to promotional initiatives while upholding the brand image and guest

Qualifications

• Minimum 1 year experience in a supervisory or management role in Food & Beverage.
• Strong customer focus and positive attitude.
• Professional appearance at all times.

Responsibilities

• Prepares beverages and/or food according to SOPs to ensure quality and cost control.
• Maintains clean, organized work areas and sets up the bar and back bar.
• Responds quickly to guest requests with a friendly attitude and follows up for satisfaction.
• Performs pre- and post-shift side work, stock service station, and coffee preparation.
• Inspects facility daily to ensure high quality, cleanliness, and service standards.
• Train Barista staff according to company standards.
• Schedule associates to maintain proper staffing and monitor labor costs.
• Participate in monthly inventories and help reduce breakage and loss.
• Assist in recruitment and staff development per hiring standards.
• Lead pre-shift meetings and communicate daily events to the team.
• Contribute to promotional ideas for Food & Beverage.

Skills

Supervisory experience

Customer service oriented

Friendly demeanor

Professional image

Job description

AC Hotel Dallas Frisco seeks a Starbucks Shift Lead to support daily operations of Starbucks facilities within the hotel’s Food and Beverage team. You will prepare beverages and/or food, ensure quality, and provide prompt, courteous service to guests to maximize guest satisfaction and revenue.

You will report to the Starbucks Manager and work in a fast-paced environment, guiding a team, maintaining standards, and contributing to promotional initiatives while upholding the brand image and guest