Shift Supervisor: Lead Baristas & Guest Experience

Starbucks Corp.; Dallas (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) with employer match

Tuition coverage

Parental leave

Stock program

Disability benefits

Employee discounts

Job summary

Starbucks Coffee Company in Dallas, TX is looking for a shift supervisor who leads with craft and heart to keep our store welcoming and efficient. You will coach team members, ensure quality beverages and food, uphold safety standards, and model exceptional customer service during busy shifts.

This role requires consistent attendance, flexible hours, and the ability to delegate tasks and supervise multiple teammates.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Delegate tasks to other employees and coordinate the work of two or more teammates.
• Ability to direct the work of others and build relationships.

Responsibilities

• Lead with craft and heart to make the store a welcoming space for the community.
• Ensure quality beverages and food products and uphold safety and security standards.
• Coach and develop team members during shifts.
• Manage customer interactions and provide excellent service during peak hours.

Skills

Customer service

Team leadership

Communication

Cash handling

Punctuality

Shift supervision

Education

High School diploma or equivalent

Job description

Starbucks Coffee Company in Dallas, TX is looking for a shift supervisor who leads with craft and heart to keep our store welcoming and efficient. You will coach team members, ensure quality beverages and food, uphold safety standards, and model exceptional customer service during busy shifts.

This role requires consistent attendance, flexible hours, and the ability to delegate tasks and supervise multiple teammates.