Starbucks Manager - Shoreview

Kowalski's Markets; Shoreview (MN); On-site; USD 55,000 - 60,000; Full time

Job summary

Starbucks in Shoreview, MN is seeking a full-time supervisor to lead a team and maintain the Starbucks Experience. The role involves supervising staff, scheduling, training, and ensuring customer satisfaction while protecting product quality and store safety.

Responsibilities include managing financial performance, applying company policies, and coaching the team to meet business goals in a busy booth environment.

Qualifications

• 3 years progressively responsible retail experience
• Supervisory experience
• Experience training staff
• Experience analyzing financial reports

Responsibilities

• Lead a team to create and maintain the Starbucks Experience for customers
• Supervise and direct the workforce, including staffing, scheduling, and training
• Ensure customer satisfaction and product quality
• Manage store finances and safety and security within the booth
• Communicate goals, delegate tasks, and drive policy implementation

Skills

Leadership

Staffing

Training

Supervisory

Customer service

Financial analysis

Job description

Job Details: Job Location: Shoreview Market & Wine Shop - Shoreview, MN 55126, Position Type: Full Time, Salary Range: $55,000.00 - $60,000.00 Salary/year, Please Note: This is a salaried, Full -Time position. Wages can be negotiated based off on experience.

This job contributes to Starbucks success by leading a team of employees to create and maintain the Starbucks Experience for our customers. This person is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions (i.e. training, evaluating, disciplining, staffing needs and scheduling), ensuring customer satisfaction and product quality, managing the booth's financial performance, and managing safety and security within the booth.

Key responsibilities and essential job functions include but are not limited to the following:

• Leadership
• Building the capacity of stakeholders in civic culture, the Starbucks experience and drink creation/consistency
• Setting goals for the team, developing organizational capability, and modeling how we work together
• Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep booth operating to standard and to set a positive example for the team.
• Displays a customer comes first attitude by training and accountability for delivering exceptional customer service.
• Drives the implementation of company policies by developing workplans and directly motivating and instructing the team to implement them to meet business goals and organizational principles and obligations.
• Manages with integrity, honesty, transparency and knowledge that promotes the culture, values and mission of Starbucks and Kowalski's as a whole.
• Plans, identifies, communicates, and delegates appropriate responsibilities and best practices to ensure smooth flow of operations.
• Consistently reviews team environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the team to achieve operational goals.
• Utilizes existing tools to identify gaps and prioritize communication. Communicates clearly, concisely and accurately in order to ensure effective operations.
• Solicits customer feedback to understand customer needs and the needs of the local community.
• Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.

Summary of Experience

• Progressively responsible retail experience 3 years
• Supervisory
• Training
• Experience analyzing financial reports

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