Starbucks Manager

OTG; Houston (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

PTO

Healthcare

401k match

Job summary

OTG, in partnership with Starbucks at IAH Airport, is hiring a Starbucks Manager to lead daily operations, coach a diverse team, and deliver on brand standards in a fast-paced travel environment.

You’ll drive revenue, manage a multi-million-dollar store, and partner with the GM to optimize guest experience while working a full-time schedule including mornings, evenings, weekends, and holidays.

Qualifications

• 2 years retail or customer-service management experience OR 4+ years US Military service.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with sales-focused experience.
• Minimum High School or GED.
• Legal documentation establishing your identity and eligibility to be legally employed.
• Ability to work full time, including early mornings, evenings, weekends and/or holidays.

Responsibilities

• Grow a multi-million-dollar business: drive sales with business acumen and efficiency.
• Nurture talent and lead a team: develop skills and foster strong teams.
• Inspire others: act as a dynamic brand ambassador and drive results.
• Ensure Starbucks quality standards and core service standards are met.
• Supervise guest service to deliver consistent experiences per standards.

Skills

Team leadership

Customer service

Sales aptitude

Problem solving

Education

High School Diploma or GED

Job description

Job Title: Starbucks Manager

Location: IAH Airport

Compensation:$60k -$65k plus Bonus

Reports to:Starbucks GM

YOUR NEXT OPPORTUNITY IS NOW BOARDING Join OTG as a Starbucks® Manager now at IAH and drive a new type oftravelhospitality experience. Discover career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

OTG + Starbucks®

OTG haslaunched an exclusive new partnership with Starbucks® to further revolutionize airport hospitality by pushing the boundaries of excellence and innovation.With more than 300 in-terminal dining and retail locations across 1 1 airportsin the USA and Canada, OTG and its 5,000+crewmembers serve millions of travelers each year.

WHYOTG? By joining ourOTG Starbucks® team at IAH, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so w we offer our crewmembers some of the best compensation and benefits in the industry.There has never been a more exciting time to connect with us!

We transform airport experiences. You drive it.

ROLE AND RESPONSIBILITIES

As a Starbucks leader at IAH you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same. This role is a hands‑on experience that develops your supervisory experience, coaching skills, coffee/ tea passion, and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and build a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership. Using a mix of online learning, classroom training, and hands‑on mentorship, you’ll learn how to:

RESPONSIBILITY

• Grow a successful, multi-million-dollar business: drive sales by leveraging your business acumen, efficiency, and problem-solving skills.

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.

• Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team.

• Ensure Starbucks’ quality standards and the property core service standards are being met.

• Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes.

QUALIFICATIONS ANDEDUCATIONREQUIREMENTS

• 2 years retail/customer service management experience OR4+ years of US Military service

• Strong organizational, interpersonal, and problem-solving skills

• Entrepreneurial mentality with experience in a sales-focused environment

• Minimum High School or GED

• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.

• Ability to work full time (the work regularly demands over 40 hours per week), including variable hours, including early mornings, evenings, weekends, and/or holidays.

Salary Range: $60,000 - $65,000 per year plus bonus eligibility

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

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