STARBUCKS/LEAD BARISTA

Kroger; Tacoma (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading company in Tacoma as a Barista Supervisor. You'll ensure high service standards, manage department operations, and provide exceptional customer experiences. The role involves supervising staff, maintaining product quality, and adhering to company policies. With a commitment to diversity and growth, this position offers a supportive environment and various benefits.

Benefits

Healthcare

Flexible Scheduling

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Willingness to work weekends and holidays.
• Dependability and integrity in past work.

Responsibilities

• Increase sales through effective marketing and merchandising.
• Assist in supervising and directing department personnel.
• Prepare various customer beverage orders.

Skills

Communication

Supervisory

Stress Management

Education

Barista Certification

Job description

Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. Monitor overall department conditions and maintain standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Increase sales through effective marketing and merchandising of products.
2. Assist in supervising and directing department personnel to ensure quality customer service.
3. Delegate tasks and responsibilities to associates according to duty rosters.
4. Order, maintain stock and supplies, and monitor their condition and appearance.
5. Manage product rotation and remove out-of-date items.
6. Hold personnel accountable for their duties.
7. Prepare department schedules, considering requests and business needs.
8. Assist customers with specialty coffee beverages and whole bean sales.
9. Maintain cleanliness and appeal of the customer service area and equipment.
10. Demonstrate Customer 1st Behavior in customer interactions.
11. Prepare various customer beverage orders, including espresso drinks.
12. Adhere to all Starbucks programs, policies, and promotions.
13. Follow store policies for operational flow at each station.
14. Perform cleaning tasks as per standards and work as a team player.
15. Present oneself professionally and communicate clearly with customers and partners.
16. Perform equipment maintenance per preventative checklists.
17. Follow cash handling and register policies.
18. Follow inventory guidelines for stocking and recording.
19. Communicate effectively with customers and staff.
20. Be prompt, tactful, calm, courteous, and professional in all interactions.
21. Adhere to company policies on dress code, grooming, sanitation, and harassment-free environment.
22. Perform any other duties as assigned.
23. Work cooperatively in a high-paced and sometimes stressful environment.
24. Manage conflict reasonably and cooperatively.
25. Act with honesty and integrity regarding customer and business information.
26. Follow directions and seek help to resolve issues.
27. Support interactions with minors, individuals with special needs, and older adults.
28. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum

• Willingness and availability to work weekends and holidays.
• Effective communication skills.
• Ability to handle stressful situations calmly and tactfully.
• Trained and certified as a barista.
• Dependability and integrity in past work.
• Supervisory skills.

Job Info

• Job Identification 124566
• Category: Store Operations
• Posting Date: 05/09/2025, 12:13 PM
• Location: 7250 Pacific Ave, Tacoma, WA, 98408, US (On-site)

Benefits include healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

We are committed to diversity and creating an inclusive environment. Join us to be part of a team that values food, community, and growth. Apply today to become part of our Kroger family!