STARBUCKS/LEAD BARISTA

Springdale Ice Cream and Beverage; Tacoma (WA); On-site; USD 30,000 - 37,000; Full time

Job summary

A leading company in catering and beverage services is seeking a trained Barista to enhance customer experience by providing quality drinks and service. The role demands effective communication, supervision of associates, and adherence to company standards in a busy environment. Enjoy comprehensive benefits and be part of a dynamic team committed to diversity and excellence.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Growth opportunities

Qualifications

• Willing to work weekends and holidays.
• Effective communication skills.
• Ability to handle stressful situations calmly.

Responsibilities

• Increase sales through effective marketing.
• Assist in supervision and direction of department personnel.
• Prepare customer beverage orders.

Skills

Communication

Supervisory skills

Customer Service

Education

Certified Barista Training

Job description

Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. Monitors total department conditions and follows through to maintain standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Increase sales through effective marketing and merchandising of products in the Department.
2. Assist in supervision and direction of department personnel to ensure quality customer service.
3. Delegate job assignments and responsibilities to associates in accordance with duty rosters.
4. Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department.
5. Monitor code dates and product rotation, remove out-of-code products.
6. Hold personnel in the department accountable for their job assignments and responsibilities.
7. Write department schedules, coordinating requests, bids, and business needs.
8. Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable).
9. Maintain customer service area and equipment in a clean and appealing manner.
10. Demonstrate Customer 1st Behavior when taking care of customer needs.
11. Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day.
12. Execute and adhere to all Starbucks programs, policies, and promotions (e.g., Customer Voice, Siren’s Eye).
13. Follow store policies and procedures for operational flow at each station.
14. Perform cleaning tasks in accordance with standards and work as a store team player.
15. Present oneself professionally and communicate clearly with all customer and partner interactions.
16. Perform equipment maintenance as per preventative maintenance checklist.
17. Follow cash handling and register policies.
18. Follow inventory stocking and recording guidelines.
19. Communicate effectively with customers and associates.
20. Be prompt, tactful, calm, courteous, and professional in all interactions.
21. Adhere to company policies & procedures, especially regarding dress code, grooming, sanitation, and harassment/discrimination policies.
22. Perform any duties as assigned.
23. Work cooperatively in a high-paced, sometimes stressful environment.
24. Manage conflicts reasonably and cooperatively.
25. Act with honesty and integrity regarding customer and business information.
26. Follow directions and seek assistance when needed to resolve issues.
27. Support and assist with minors, individuals with special needs, and older adults.
28. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum

1. Willing and available to work weekends and holidays as needed.
2. Effective written and oral communication skills.
3. Ability to handle stressful situations calmly, courteously, and tactfully, creating positive impressions.
4. Must be a trained and certified barista.
5. Dependability and integrity reflected in past work records.
6. Supervisory skills.

Job Info

• Job Identification 129411
• Job Category Store Operations
• Posting Date 06/24/2025, 09:25 AM
• Location: 7250 Pacific Ave, Tacoma, WA, 98408, US (On-site)

Benefits

The Kroger Family of Companies offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

We take pride in our history and our commitment to diversity, innovation, and creating excellent experiences for our customers and associates alike. Join us to feed your future and be part of our Kroger family!