STARBUCKS/LEAD BARISTA

Fred Meyer in; Portland (OR); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading company as a Lead Barista in Portland, Oregon. This position involves ensuring exceptional customer service, supervising staff, and upholding quality standards. Great benefits include flexible scheduling, healthcare coverage, and opportunities for professional growth. If you're passionate about coffee and people, apply now!

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Qualifications

• Must be a trained and certified barista.
• Ability to handle stressful situations calmly.
• Effective written and verbal communication skills.

Responsibilities

• Ensure service standards and provide prompt, quality customer service.
• Assist in supervising department staff to ensure excellent customer service.
• Manage inventory and monitor conditions and equipment.

Skills

Effective communication

Customer service

Conflict management

Team collaboration

Education

Certified Barista Training

Job description

STARBUCKS/LEAD BARISTA (Finance)

Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. Monitor overall department conditions and maintain standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores across Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams together with a passion for food and people, united by a purpose: To Feed the Human Spirit. With a history of innovation, we strive to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Fred Meyer family!

What you'll receive from us:

The Kroger Family offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on purchases including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career paths.

For more details, visit our Benefits Page.

Minimum Requirements:

• Willing and able to work weekends and holidays as needed.
• Effective written and verbal communication skills.
• Ability to handle stressful situations calmly and courteously, leaving positive impressions.
• Must be a trained and certified barista.

Desired Qualifications:

• Dependability and integrity in past work.
• Experience in food handling.
• Supervisory skills.

• Ability to increase sales through effective marketing and merchandising.
• Assist in supervising and directing department staff to ensure excellent customer service.
• Delegate tasks according to duty rosters.
• Manage stock and supplies, monitor conditions and appearance.
• Ensure product rotation and removal of out-of-date items.
• Hold staff accountable for their responsibilities.
• Prepare department schedules, considering requests and business needs.
• Assist customers with specialty coffee orders and whole bean sales.
• Maintain cleanliness and appeal of customer service areas and equipment.
• Demonstrate Customer 1st behavior in customer interactions.
• Prepare various customer beverage orders, including espresso drinks.
• Adhere to all Starbucks programs, policies, and promotions.
• Follow store operational policies and procedures.
• Perform cleaning tasks following standards and work collaboratively.
• Present professionally and communicate clearly with customers and colleagues.
• Perform equipment maintenance as per preventative checklists.
• Follow cash handling and register policies.
• Manage inventory and stock according to guidelines.
• Communicate effectively with customers and team members.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Follow company policies on dress code, grooming, sanitation, and harassment-free environment.
• Perform any additional duties as assigned.
• Work effectively in high-paced, stressful environments and manage conflicts cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.