Starbucks Coffee Department Lead

Albertsons Companies; Kodiak (AK); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Safeway in Kodiak, AK is seeking a Starbucks Department Manager to provide friendly customer service, manage daily coffee-area operations, and help drive sales while controlling costs. You will train, schedule, and supervise barista clerks, maintain inventory, and ensure product quality.

Responsibilities include changing signs, entering orders, brewing beverages, operating the cash register, and keeping the coffee service area clean.

Qualifications

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow directions.
• Desired: Prior management experience.

Responsabilités

• Provide customer service as defined by the employer within policy.
• Speak with customers to resolve problems with sales, service, or other issues.
• Train, schedule, and supervise barista workers to ensure optimum staffing patterns.
• Provide financial reporting to Store Manager and Field Supervisor.
• Ensure product quality.
• Change signs and prices as directed by merchandising.
• Write order in the order guidebook and enter into computer; check order for completeness upon arrival.
• Brew coffee, tea and chocolate.
• Operate electronic cash register to total customers’ final bill; receive payment and give change.
• Maintain cleanliness of coffee service area.
• Set up and maintain displays in cafe area.
• Replace stock in preparation area from supply area.
• Other duties as assigned.

Connaissances

Customer service

Interpersonal skills

Following directions

Management experience

Description du poste

Safeway in Kodiak, AK is seeking a Starbucks Department Manager to provide friendly customer service, manage daily coffee-area operations, and help drive sales while controlling costs. You will train, schedule, and supervise barista clerks, maintain inventory, and ensure product quality.

Responsibilities include changing signs, entering orders, brewing beverages, operating the cash register, and keeping the coffee service area clean.