Starbucks Barista (Full-Time) | InterContinental Miami Downtown

InterContinental Hotels Group; Miami (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Starbucks Barista, where you'll provide exceptional service and create memorable experiences for guests. This role involves preparing delicious beverages and food items while maximizing guest satisfaction and sales. You'll work in a vibrant environment, ensuring a well-organized workspace and engaging with guests to enhance their experience. With competitive pay and a comprehensive benefits package, this position offers a fantastic opportunity to be part of a great team in a dynamic hospitality setting.

Benefits

Paid Time Off

Medical/Dental/Vision Insurance

401(k)

Hotel Discounts Worldwide

Qualifications

• Prior customer service experience preferred.
• Ability to lift items weighing up to 50 pounds.

Responsibilities

• Provide prompt and courteous food and beverage service to guests.
• Maintain a clean and organized work area.

Skills

Customer Service

Communication Skills

Basic Math Skills

Food Handling

Education

High School Diploma or Equivalent

Job description

Starbucks Barista (Full-Time) | InterContinental Miami Downtown

As the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental brand. Our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

At InterContinental Hotels & Resorts, we want our guests to feel special, cosmopolitan, and In the Know, which means we need you to:

• Be charming by being approachable, confident, and respectful.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive, and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories, and showing your style to create moments that make people feel special.

InterContinental Miami, a shining star among Downtown Miami hotels, features premier accommodations, convention, and meeting facilities, overlooking Biscayne Bay. We provide a secure, inviting environment in a well-established area of the city, proud to be one GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for eight years.

Your day-to-day:

As a Starbucks Barista, you will provide prompt and courteous food and beverage service to guests while maximizing sales and guest satisfaction.

DUTIES AND RESPONSIBILITIES:

• Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc., in a prompt and professional manner. Follow food and beverage preparation and usage instructions to minimize waste.
• Upsell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests.
• Ensure adequate supply of plates, utensils, napkins, and other supplies throughout the shift; replenish/restock supplies and inventory according to established procedures and guidelines.
• Perform all pre-shift and post-shift duties, side-work, and related paperwork.
• Maintain a clean, neat, and well-organized work area, including refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
• Receive and process customer payments according to established cash handling policies and procedures to ensure the security of monies, credit, and financial transactions.
• Perform other duties as assigned.

Qualifications and Requirements:

Basic reading, writing, and math skills. Prior customer service and/or cash handling experience in the hospitality industry preferred.

This job requires the ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds
• Standing and moving about the work area
• Handling food, objects, products, and utensils

Other:

• Communication skills are utilized significantly when interacting with guests and describing menu items, methods of preparation, etc.
• Reading and writing abilities are often used when preparing meals from instructions or monitoring inventory.
• Mathematical skills, including basic math, percentages, quantities, and variances, are used frequently.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state regulations.
• May be required to work nights, weekends, and/or holidays.

Work Area: Assigned outlet and kitchen areas.

What we offer:

The hourly pay range for this role is $15.50.

We offer a comprehensive benefits package including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available, along with access to various discount programs and the opportunity to work with a great team. Most importantly, we give you the room to be yourself.

IHG is an equal opportunity employer: Minorities, Females, Veterans, Disabled.

• No pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or other compensation are at the sole discretion of the Company unless paid, and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here.