Starbucks Barista

Pier House; Buffalo (NY); On-site; USD 19,000 - 26,000; Full time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center in downtown Buffalo is seeking a friendly Cashier/Guest Services team member. You will take orders, ring in items, process payments and ensure guest satisfaction with accurate, courteous service.

Join a collaborative team and be prepared to work varying shifts including nights, weekends and holidays. This in-office role requires standing, keyboard use and clear written/verbal communication; physical tasks include light lifting.

Qualifications

• High work ethic and self-initiative.
• Willing to work varying schedules including nights, weekends, and holidays.
• Effective verbal and written communication skills.

Responsibilities

• Take orders and prepare order items to guest satisfaction.
• Cashiering: ring in orders, take payment and provide accurate change.
• Ensure guest satisfaction by communicating to accommodate special requests or address complaints.
• Maintain positive guest relations at all times.

Skills

Customer service

Teamwork

Cashiering

Job description

Let Hyatt Regency Buffalo / Hotel and Conference Center be your destination in upstate New York for work or leisure travel. Take advantage of our hotel's design-forward rooms, on-site dining and wellness amenities. A stay at our downtown Buffalo locale puts you in walking distance to the waterfront, KeyBank Center and Shea's Buffalo Theatre, while also placing you a short drive from the spectacular Niagara Falls.

Job Description

What you will be doing

• Responsible for taking orders, and preparing order items to guest satisfaction.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Responsible for cashiering, accurately and efficiently ringing in orders, taking payment and providing accurate change, when appropriate.
• Ensure customer satisfaction by communicating with guests to follow through with special requests, instructions or complaints.

Hourly Pay: $16.50

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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