Lobby Attendant

Pier House; Buffalo (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center is seeking a dependable hospitality teammate for the Front Office support role. You will ensure the entire front lobby is clean and presentable, respond quickly to safety concerns, and greet guests in a courteous manner as part of a welcoming guest experience.

Responsibilities include cleaning pool area and restrooms, stocking supplies, and maintaining cleanliness throughout public spaces while adapting to varying schedules to meet business

Qualifications

• High work ethic and self-initiative.
• Regular attendance according to guidelines.
• May work varying schedules to reflect needs.
• Ability to sit at a desk and use a computer 6–8 hours.

Responsibilities

• Maintain cleanliness of entire front lobby.
• Respond to safety conditions such as wet floors.
• Clean pool area and restrooms.
• Clean all public restrooms and stock items.
• Greet guests courteously.

Skills

Strong work ethic

Attendance

Flexibility

Attention to detail

Effective communication

Job description

Let Hyatt Regency Buffalo / Hotel and Conference Center be your destination in upstate New York for work or leisure travel. Take advantage of our hotel's design-forward rooms, on-site dining and wellness amenities. A stay at our downtown Buffalo locale puts you in walking distance to the waterfront, KeyBank Center and Shea's Buffalo Theatre, while also placing you a short drive from the spectacular Niagara Falls.

Job Description

What you will be doing

• Ensure the entire front lobby is clean and presentable for the guest
• Immediately respond to and correct any potential safety conditions such as a wet floor due to guests tracking in rain or snow
• Clean pool area and restrooms
• Clean all public restrooms and stock all necessary items
• Empty the trash from all offices, including the Sales, Executive and Front offices.
• Clean, dust, mop, vacuum and polish the lobby area including ashtrays, furniture, house phones, wall fixtures, plants, vending machines, glass and windows
• Greet guests in a courteous fashion

Hourly Pay: $16.50

Requirements

What we are looking for

• High work ethic and self-initiative
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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