Stand Manager - Winston-Salem, NC

7 Brew - Piedmont Beverage Company; Winston-Salem (NC); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Piedmont Beverage Company, a franchisee of 7 Brew, seeks a Stand Manager to oversee daily operations at a busy stand. Lead a team, ensure fast, friendly service, and meet financial targets while maintaining safety and quality in all duties.

Reporting to the Regional Manager, you will train staff, manage schedules, and drive a positive workplace culture across shifts and locations.

Formación

• 1–3 years of leadership experience in a fast-paced, service-oriented environment.
• Strong problem-solving skills and ability to stay calm under pressure.
• Excellent communication, organization, and project-management abilities.
• Genuine passion for uplifting interactions with team members and customers.
• Ability to stand for long periods and lift up to 50 lbs.

Responsabilidades

• Lead + Develop the Team: Recruit, train, coach, and grow team members while fostering a culture of kindness, energy, excellence, and accountability.
• Ensure Operational Excellence: Oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure compliance with equipment, health, and safety standards.
• Deliver Outstanding Customer Experience: Create a welcoming environment, ensure fast and accurate service, resolve concerns quickly, and continuously improve service metrics.
• Drive Financial + Business Performance: Manage labor and cost controls, track stand performance, execute local marketing efforts, and maintain accurate cash handling.
• Communicate + Collaborate Effectively: Keep team members informed, partner with HR/Operations/Training, and maintain strong relationships with corporate partners and the community.

Conocimientos

Leadership experience

Customer service

Communication

Problem-solving

Team development

Stamina

Descripción del empleo

Summary

Piedmont Beverage Company is a franchisee of 7 Brew, a rapidly expanding drive-thru coffee company celebrated for its energetic culture, fast service, and memorable customer experiences. With development rights for over one hundred 7 Brew locations across North Carolina, South Carolina, and Georgia, Piedmont Beverage Company is committed to operational excellence and building high-performing teams.

Stand Manager

Piedmont Beverage Company is a franchisee of 7 Brew, a rapidly expanding drive-thru coffee company celebrated for its energetic culture, fast service, and memorable customer experiences. With development rights for over one hundred 7 Brew locations across North Carolina, South Carolina, and Georgia, Piedmont Beverage Company is committed to operational excellence and building high-performing teams.

The Stand Manager plays a key role in this mission by overseeing all daily operations of their assigned stand. This leader is responsible for cultivating a positive team environment, driving exceptional customer service, ensuring operational standards, and achieving financial targets. Reporting to the Regional Manager, the Stand Manager ensures that every shift delivers a positive experience for our guests while creating a fun, uplifting workplace for all team members.

Responsibilities And Duties

• Lead + Develop the Team: Recruit, train, coach, and grow team members while fostering a culture of kindness, energy, excellence, and accountability.
• Ensure Operational Excellence: Oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure compliance with equipment, health, and safety standards.
• Deliver Outstanding Customer Experience: Create a welcoming environment, ensure fast and accurate service, resolve concerns quickly, and continuously improve service metrics.
• Drive Financial + Business Performance: Manage labor and cost controls, track stand performance, execute local marketing efforts, and maintain accurate cash handling.
• Communicate + Collaborate Effectively: Keep team members informed, partner with HR/Operations/Training, and maintain strong relationships with corporate partners and the community.

Work Schedule Requirements

• Full-time role requiring availability for early mornings, evenings, weekends, and holidays.
• Work a minimum of 33 hours in stand
• Occasional travel may be required for training, meetings, and cross-stand support.

Skills And Qualifications

• Genuine passion for uplifting interactions with team members and customers.
• 1–3 years of leadership experience in a fast-paced, service-oriented environment.
• Strong problem-solving skills and ability to stay calm under pressure.
• Ability to address operational, procedural, or cultural issues confidently.
• Excellent communication, organization, and project-management abilities.
• Ability to work outside in all weather conditions.
• Ability to stand for long periods and lift up to 50 lbs.
• Basic mechanical aptitude and comfort in troubleshooting equipment issues.
• Understanding safety standards, food handling rules, and compliance alignment.

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