Stand Manager

Piedmont Beverage Co; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Piedmont Beverage Company, a franchisee of 7 Brew, is seeking a Stand Manager for our Mt. Airy location. This role oversees daily stand operations, develops a high-energy team, and delivers exceptional customer experiences with speed and hospitality.

Reporting to the Regional Manager, you’ll manage staff, ensure quality and safety standards, and drive financial performance while fostering a fun, team-first culture for all crew members.

Qualifications

• 1–3 years of leadership experience in a fast-paced, service-oriented environment.
• Genuine passion for uplifting interactions with team members and customers.
• Strong problem-solving skills and ability to stay calm under pressure.
• Excellent communication, organization, and project-management abilities.
• Ability to address operational, procedural, or cultural issues confidently.
• Understanding safety standards, food handling rules, and compliance alignment.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Lead and develop the team through recruitment, training, coaching, and growth.
• Oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure safety standards.
• Deliver fast, friendly, and accurate service while resolving guest concerns.
• Manage labor and costs, track stand performance, and support local marketing efforts.
• Communicate effectively with HR/Operations/Training and partner with stakeholders.

Skills

Leadership

Customer service

Communication

Problem solving

Operations management

Safety compliance

Team development

Job description

You'll lead the charge at 7 Brew's Mt. Airy location, keeping our high-energy drive-thru running smoothly while building a team that thrives on speed, quality, and genuine hospitality. As Stand Manager, you'll handle operations, staff development, and customer connections all day long, setting the tone for a fun, fast-paced environment where everyone feels valued. If you're ready to bring your leadership skills to a team-first culture that moves as fast as our customers' caffeine cravings, we want you on our crew.

Located at 2139 Rockford St, Mt. Airy, NC 27030.

Stand Manager

SUMMARY

Piedmont Beverage Company is a franchisee of 7 Brew, a rapidly expanding drive‑thru coffee company celebrated for its energetic culture, fast service, and memorable customer experiences. With development rights for over one hundred 7 Brew locations across North Carolina, South Carolina, and Georgia, Piedmont Beverage Company is committed to operational excellence and building high‑performing teams.

The Stand Manager plays a key role in this mission by overseeing all daily operations of their assigned stand. This leader is responsible for cultivating a positive team environment, driving exceptional customer service, ensuring operational standards, and achieving financial targets. Reporting to the Regional Manager, the Stand Manager ensures that every shift delivers a positive experience for our guests while creating a fun, uplifting workplace for all team members.

RESPONSIBILITIES AND DUTIES

• Lead + Develop the Team: Recruit, train, coach, and grow team members while fostering a culture of kindness, energy, excellence, and accountability.
• Ensure Operational Excellence: Oversee daily operations, maintain cleanliness and product quality, manage inventory, and ensure compliance with equipment, health, and safety standards.
• Deliver Outstanding Customer Experience: Create a welcoming environment, ensure fast and accurate service, resolve concerns quickly, and continuously improve service metrics.
• Drive Financial + Business Performance: Manage labor and cost controls, track stand performance, execute local marketing efforts, and maintain accurate cash handling.
• Communicate + Collaborate Effectively: Keep team members informed, partner with HR/Operations/Training, and maintain strong relationships with corporate partners and the community.

WORK SCHEDULE REQUIREMENTS

• Full‑time role requiring availability for early mornings, evenings, weekends, and holidays.
• Work a minimum of 33 hours in stand
• Occasional travel may be required for training, meetings, and cross‑stand support.

SKILLS AND QUALIFICATIONS

• Genuine passion for uplifting interactions with team members and customers.
• 1–3 years of leadership experience in a fast‑paced, service‑oriented environment.
• Strong problem‑solving skills and ability to stay calm under pressure.
• Ability to address operational, procedural, or cultural issues confidently.
• Excellent communication, organization, and project‑management abilities.
• Ability to work outside in all weather conditions.
• Ability to stand for long periods and lift up to 50 lbs.
• Basic mechanical aptitude and comfort in troubleshooting equipment issues.
• Understanding safety standards, food handling rules, and compliance alignment.