Stamford-Based Live Broadcast Operations Lead

NEP Europe; Stamford (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

NEP Europe is seeking a Broadcast Overwatch Specialist to monitor and coordinate live broadcast systems at the MLS facilities in Stamford, CT. You will provide real-time situational awareness, manage incidents, and ensure seamless delivery of full production content.

You will lead on-site Technical Managers, coordinate cross-functional teams, and serve as the primary client liaison, delivering timely updates and orchestrating incident responses.

Qualifications

• 5+ years of experience working in television production technology with progressive managerial responsibility.
• Supervisory experience including project coordination and sales support.
• Must reside in Stamford, CT or be willing to relocate.
• Valid US Passport required.
• Ability to interface with clients and provide a high level of service.

Responsibilities

• Lead on-site Technical Managers to ensure staffing coordination and technical readiness.
• Monitor live broadcast operations and infrastructure to identify and respond to issues.
• Serve as the primary operational contact during live events, coordinating teams and external partners.
• Coordinate incident response, provide operational updates to clients and ensure timely resolutions.
• Collaborate with NEP datacenter and remote engineers to integrate systems and optimize infrastructure.
• Complete technical reports and maintain documentation.

Skills

TV production tech

Supervisory experience

Client liaison

Incident response

Education

Technical field or Engineering degree preferred

Job description

NEP Europe is seeking a Broadcast Overwatch Specialist to monitor and coordinate live broadcast systems at the MLS facilities in Stamford, CT. You will provide real-time situational awareness, manage incidents, and ensure seamless delivery of full production content.

You will lead on-site Technical Managers, coordinate cross-functional teams, and serve as the primary client liaison, delivering timely updates and orchestrating incident responses.