Staffing Specialist

PrideOne; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare coverage

Dental and vision plans

401(k) retirement savings

Life & disability insurance

Employee assistance program

Identity theft protection

Legal support

Auto and home insurance

Pet insurance

Employee discounts

Job summary

PrideOne is seeking a Senior Staffing Specialist or junior Program Manager to be the primary contact for a new MSP client. This in-office role in midtown Manhattan involves requisition management, candidate screening, onboarding, and vendor management across admin to engineering roles.

You will establish best practices and manage reporting, including business reviews and scorecards. The role offers growth across regions and requires strong communication with hiring managers and suppliers, with

Qualifications

• BA degree and 3–4 years in staffing, account management, HR, or recruiting.
• Experience with Beeline or similar VMS tool is required.
• Strong communication and relationship-building skills with stakeholders.

Responsibilities

• Manage client relationships and understand client systems and culture.
• Oversee requisition processes with hiring managers and suppliers.
• Coordinate candidate evaluation, rates, and onboarding.
• Handle assignment governance, performance issues, and HR-related concerns.
• Deliver program governance and vendor scorecards with analytics.

Skills

Client relationship management

Vendor management

Communication

Problem solving

Education

BA degree in relevant field

Tools

Beeline

Job description

For over 20 years, PrideOne has provided trusted contingent workforce management solutions for clients ranging from Fortune 100 companies to boutique firms. We’ve worked hard to earn the relationships we share with our business partners, and we make it our mission to treat them better than anyone in our industry.

PrideOne is looking for a Senior Staffing Specialist or junior Program Manager to be the primary point of contact for a new MSP client. In this role, you will be the primary point of contact for talent acquisition, hiring managers, and staffing suppliers engaged with the client. As this is a smaller and newer program, you will have the opportunity to establish relationships and best practices in all aspects of our MSP service, including requisition management, candidate screening and onboarding, vendor relationship management, and reporting, including business reviews and scorecards. There may be an opportunity to expand the program to new geographical regions outside the US. Roles supported range from admin/finance/professional to engineering and construction management, and the VMS for this program is Beeline Professional. This is an in-office role out of our midtown Manhattan office.

RESPONSIBILITIES:

• Client Relationships – gain a deep understanding of the client’s systems, processes, and culture so that you can communicate effectively with suppliers regarding client hiring needs and understand what candidates will be successful in a given role. Provide training and guidance to managers on the Beeline VMS system and process as needed. Provide market insights and manage client expectations throughout the hiring process.
• Requisition Management – facilitate and manage the job requisition process with the hiring manager and approvers, through supplier distribution and response to candidate interviewing and selection.
• Candidate Selection & Onboarding – act as liaison as needed between hiring managers and suppliers as it relates to the evaluation of candidates and negotiation of rates, duration of contract through the onboarding of the temp. Ensure client compliance requirements are met prior to the candidate's start.
• Assignment Management – Throughout the engagement, the SS may become involved with performance or behavior issues, accommodation requests, rate adjustments, extensions, and other HR-type issues. Utilize discretion and judgment to mitigate risks to the client and Pride.
• Program Governance – Manage performance of program delivery against contractual SLA’s. Work with the Reporting & Analytics team to create and deliver business reviews and vendor scorecards. Evaluate possible gaps in vendor delivery and assess potential new vendors. Identify areas of process improvement and drive to continuously exceed client expectations and SLA’s.

QUALIFICATIONS:

• BA degree & at least 3-4 years of staffing, account management, HR, or recruiting experience, IT experience preferred.
• Previous experience as a staffing agency recruiter is helpful
• Experience with Beeline or similar VMS tool required
• Must communicate effectively verbally and in writing. Able to interact and communicate with all levels of staff and management. Able to build positive relationships with both hiring managers and vendor partners.
• Must have excellent problem-solving, critical thinking, and organizational skills.
• Must have desire and ability to deliver excellence – a customer service mindset with a strong sense of urgency
• Process improvement mindset – be able to learn complex processes and identify ways to make them more consistent and efficient
• Working knowledge of labor and employment laws a plus
• Working knowledge of MS Office Suite, with emphasis on Excel, PowerPoint, and Outlook.

Pride One offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Pride One is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride One is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.