Staffing & Operations Coordinator - Oncology Practice

New York Oncology Hematology; City of Albany (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

New York Oncology Hematology in Albany is seeking a capable operations support professional to coordinate staffing, scheduling, and administrative tasks across our Capital Region locations.

You will support the Chief Medical Officer and leadership, organize meetings, credentialing and onboarding for MDs, and ensure compliant, efficient operations.

Join a collaborative team dedicated to exemplary cancer care, professional growth, and seamless patient service.

Responsibilities

• Develop, maintain, and update schedules across all practice locations.
• Coordinate daily, weekly, and monthly staffing assignments to ensure adequate clinical coverage.
• Manage PTO, CME, holiday, and leave requests while maintaining appropriate staffing levels.
• Identify scheduling conflicts and work collaboratively with leadership to resolve coverage gaps.
• Coordinate coverage for unexpected absences, sick calls, and staffing emergencies.
• Monitor staffing patterns and provide reports on schedule utilization, coverage needs, and trends.
• Maintain accurate scheduling records and staffing databases.
• Communicate schedule changes promptly and effectively to APPs, physicians, managers, and operational leaders.
• Provide administrative support to the Chief Medical Officer and leadership team.
• Prepare agendas, meeting materials, reports, presentations, and correspondence.
• Schedule and coordinate departmental meetings, leadership meetings, interviews, and educational sessions.
• Take meeting minutes and assist with tracking action items and follow-up activities.
• Organize and maintain departmental files, policies, procedures, and records.
• Assist with budget tracking, invoice processing, and departmental purchasing as needed.
• Coordinate onboarding activities for newly hired MDs, including orientation schedules, training, credentialing support, and equipment requests.
• Assist with credentialing, recredentialing, licensure, certification, and continuing education tracking.
• Maintain contact lists, call schedules, committee assignments, and departmental rosters.
• Support regulatory and accreditation requirements through accurate documentation and record maintenance.
• Assist with data collection and preparation of operational, productivity, and quality reports.
• Serve as a key liaison between APPs, physicians, nursing leadership, practice operations, and human resources.
• Support internal communications and the dissemination of departmental updates.
• Foster collaborative relationships across clinical and administrative teams.
• Maintain confidentiality and professionalism when handling sensitive personnel and operational information.

Job description

New York Oncology Hematology in Albany is seeking a capable operations support professional to coordinate staffing, scheduling, and administrative tasks across our Capital Region locations.

You will support the Chief Medical Officer and leadership, organize meetings, credentialing and onboarding for MDs, and ensure compliant, efficient operations.

Join a collaborative team dedicated to exemplary cancer care, professional growth, and seamless patient service.