Staffing Manager

Caring for Family of Companies; Salem (OR); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Health Insurance premium coverage

401(k) with Employer Match

Professional Development

Training & Orientation

Supportive team

Job summary

Caring for Family of Companies in Oregon seeks a Staffing Manager who owns the caregiver schedule, ensures 100% shift coverage, and drives a high‑performing, engaged team delivering compassionate in‑home care.

You will balance strategic workforce planning with hands‑on coaching, partner with HR on reviews, monitor EVV and HIPAA compliance, and serve as the main contact for clients and caregivers.

Qualifications

• Experience in staffing or workforce coordination, healthcare preferred.
• Strong multitasking and problem-solving in a high-volume setting.
• Proven performance management and team development ability.
• Detail-oriented with organizational skills and scheduling system proficiency.
• Results-driven, self-managed with excellent time management.
• Excellent interpersonal and service-focused communication.

Responsibilities

• Build and manage caregiver schedules ensuring 100% shift coverage.
• Strategically match caregivers to clients based on skills, availability, location, and compatibility.
• Lead caregiver performance through coaching and HR reviews.
• Drive caregiver engagement, retention, and compliance with training and qualification.
• Maximize authorized hours while minimizing overtime; maintain data accuracy in HRIS and scheduling systems.
• Serve as main point of contact for clients and caregivers via phone, email, and in-person.
• Troubleshoot scheduling gaps, call-offs, and time-keeping; ensure EVV tracking and documentation.
• Pre-schedule new hires for immediate productivity and continuity of care.

Skills

Staffing & scheduling

Workforce coordination

HRIS experience

EVV compliance

HIPAA knowledge

Communication skills

Tools

HRIS systems

Scheduling software

Time & attendance

Job description

POSITION SUMMARY

As the Staffing Manager, you own the schedule and lead the caregiver workforce—ensuring 100% shift coverage, exceptional service delivery, and a highly engaged, high‑performing team.

Job Type

Full‑time

DESCRIPTION

High‑impact role balancing strategic workforce planning with genuine human connection.

WHO WE ARE

• A family‑owned organization with 20 years of experience raising the standards for in‑home care.
• We build teams of driven, mission‑obsessed experts whose energy and focus turn every initiative into a success.
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every community, employee, and client.
• A culture built to energize—powering meaningful careers for world changers who never settle.

ROLE RESPONSIBILITIES

• Build and manage daily and long‑term caregiver schedules ensuring 100% shift coverage and ≥98% fulfillment of authorized client hours.
• Strategically match caregivers to clients based on skills, availability, location, and compatibility—eliminating open hours in real time.
• Lead caregiver performance through coaching, feedback, accountability, and partnership with HR on reviews and improvement plans.
• Drive caregiver engagement, retention, and compliance, ensuring all staff are trained and fully qualified before assignment.
• Maximize authorized hours while minimizing overtime, maintaining accurate data across HRIS and scheduling systems.
• Serve as a key point of contact for clients and caregivers with prompt, professional responsiveness via phone, email, and in person.
• Troubleshoot scheduling gaps, call‑offs, and time‑keeping discrepancies, ensuring accurate EVV tracking and documentation.
• Pre‑schedule new hires to ensure immediate productivity and seamless continuity of care from day one.

ROLE QUALIFICATIONS

• Experience in staffing, scheduling, or workforce coordination—healthcare or home care preferred.
• Strong ability to multi‑task, prioritize, and problem‑solve under pressure in a high‑volume environment.
• Proven experience in performance management, team development, and employee accountability.
• Highly detail‑oriented with strong organizational skills and proficiency in HRIS and scheduling systems.
• Results‑driven and self‑managed with excellent time management across competing priorities.
• Strong communicator with excellent interpersonal skills and a service‑first approach to clients and caregivers.
• Committed to compliance, EVV accuracy, HIPAA standards, and operational data integrity.
• A passion for delivering exceptional client and employee experiences through every interaction.

COMPENSATION & BENEFITS

• Salary: $60,000 – $68,000 annually.
• Paid Time Off and Paid Holidays.
• 100% Company‑Paid Dental and Vision Insurance.
• 100% Company‑Paid $25,000 Life Insurance Policy.
• 100% Company‑Paid Employee Assistance Program—including mental health counseling, financial coaching, provider referrals, and childcare resources 24/7.
• Customizable Health Insurance Plans: up to 100% Company Contribution to plan premium for employee, plus additional contribution for dependents as needed.
• 401(k) Retirement Program with Employer Match.
• Professional Development—ongoing education, wraparound support, and leadership coaching.
• Next‑Level Comprehensive Training and Orientation Week.
• A supportive team to work alongside.

EEO STATEMENT

Caring for Others is an equal‑opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Eligibility for benefits is based on hours worked.