Staffing Manager -

Masis Staffing Solutions; North Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Masis Staffing Solutions in Charleston, SC is seeking a Service Manager - Bilingual to lead a team of Service Coordinators, driving productivity and client satisfaction.

You will mentor coordinators, develop new business through prospecting and account management, review performance, and balance workloads to maximize growth. The role ensures timely processing of job orders with quality candidates while controlling expenses within budget.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field with at least 3 years in staffing.
• Ability to speak multiple languages is highly desirable (bilingual).
• 3 years of leadership experience mentoring, delegating, and motivating teams.

Responsibilities

• Lead a team of Service Coordinators to meet productivity and performance goals.
• Mentor and develop Service Coordinators.
• Promote new and existing business through prospecting and account management.
• Review performance of designated Service Coordinators.
• Balance workload to maximize performance and growth.
• Identify talent via multiple recruitment channels.
• Maintain contact with major clients and prospects to maximize sales and satisfaction.
• Control expenses to meet budget guidelines.
• Ensure job orders are filled with quality candidates.

Skills

Leadership

Bilingual

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

Job Description – Service Manager - Bilingual

ROLE AND RESPONSIBILITIES

• Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.
• Lead, mentor and develop Service Coordinators
• Promote new and existing business development through prospecting and account management.
• Review performance of designated Service Coordinators
• Balance workload among Service Coordinators to maximize performance and growth
• Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events
• Maintain contact with major clients and prospects to maximize sales and client satisfaction.
• Controls expenses to meet budget guidelines.
• Ensure job orders are processed and filled with quality candidates

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Preferably: Bachelor’s Degree in Business Administration, Marketing, or related field and at least 3 years of successful staffing industry experience.
• Ability to speak multiple languages is highly desirable (bilingual).
• Required: 3 years of successful leadership talents include mentoring, delegating, and motivating teams.

PREFERRED SKILLS

• Ability to create and implement sourcing strategies for recruitment for a variety of roles.
• Ability to inspire, coach and develop others through a shared vision and purpose.
• Ability to select high quality/caliber talent.
• Proven leadership and team development (lead self, lead others, lead forward.)
• Ability to engage and lead team meetings.
• Proven leadership and team development (lead self, lead others, lead forward)
• Understand Financial reporting/statements

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off