Staffing Coordinator

Socket.dev; Danvers (MA); On-site; USD 55,000 - 57,000; Full time

Job summary

Recovery Centers of America (RCA) in Danvers, MA is seeking a Staffing Coordinator to partner with nursing leadership and HR to build and manage staff schedules, monitor overtime, and adjust staffing to census and budget guidelines.

You will use ShiftHound to create schedules for non-exempt staff, communicate daily updates, and develop relationships with line staff to ensure fairness and continuity of care.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Six months of experience in a health or human services-related field required; supervisory experience preferred.
• Experience with computerized scheduling systems (ShiftHound or similar).
• Strong proficiency in Word, Excel, PowerPoint, and Outlook.
• Exceptional organizational, analytical, and communication skills.
• Ability to influence and collaborate across departments and leaders.

Responsibilities

• Create and maintain schedules for all non-exempt employees in ShiftHound.
• Collaborate with department directors, nursing leadership, and supervisors to ensure daily staffing levels based on census and the staffing grid.
• Monitor overtime, PTO requests, and call-outs to stay within budget guidance.
• Complete and analyze daily EPOB reports and time tracking tools for leadership.
• Adjust staffing plans in response to census changes and assist with cancellations as needed.
• Oversee call-off and cancellation processes per policy and ensure proper documentation.
• Develop professional relationships with staff to understand scheduling needs and maintain fairness.
• Communicate daily staffing updates to overnight supervisors for continuity.

Skills

Scheduling coordination

Communication

Organizational skills

Analytical skills

Problem solving

Team collaboration

Education

High school diploma or GED

Associate degree preferred

Tools

ShiftHound

Microsoft Office

Job description

Staffing Coordinator

Schedule: Monday through Friday, 40hrs/week

Pay: $26.63/hr

As a Staffing Coordinator at Recovery Centers of America (RCA),you’llplay a critical role in ensuring safe, efficient, and fiscally responsible staffing across the facility. In this role, you will collaborate closely with nursing leadership, department managers, Human Resources, and executive leadership to develop and manage staff schedules,monitorovertime, and adjust staffing levels in alignment with patient census and budget guidelines. Your ability to balance operational needs with employee engagement will directly support quality patient care and organizational performance.

WhatYou’llDo

As aStaffing CoordinatoratRCA, you will:

• Create andmaintainschedules for all non-exempt employees inShiftHound, ensuringtimelyandaccurateentry, including new hires following orientation.

• Collaborate with department directors, nursing leadership, and supervisors to ensureappropriate dailystaffing levels based on patient census and the approved staffing grid.

• Monitor and manage overtime, incremental time, PTO requests, andcall-outso ensure staffingremainswithin budget guidelines.

• Complete and analyze daily EPOB reports and time tracking tools, translating staffing data into clear verbal and written reports for the CEO and senior leadership.

• Adjust staffing plans in response to census changes andassistwith cancellations whenappropriate, ensuring any variances are approved by the CEO and reflected in daily reporting.

• Oversee call-off and cancellation processesin accordance withcompany policy and hold supervisors accountable for after-hoursdocumentation and reporting.

• Develop professional, collaborative relationships with line staff to understand scheduling needs whilemaintainingfairness, consistency, and operational effectiveness.
• Communicate daily staffing updates and expectations to overnight supervisors to ensure continuity of planning and execution.

WhatWe’reLooking For

• High school diplomaorGEDrequired;associate degreepreferred.

• At least six months of experience in a health or human services-related fieldrequired;priorsupervisory experience in a healthcare or behavioral health setting preferred.

• Experience with computerized scheduling systems (ShiftHoundor similar platforms preferred).

• Strongproficiencyin Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

• Exceptional organizational skills with the ability to prioritize competing demands in a fast-paced environment.

• Strong analytical and problem-solving skills, with the ability to interpret staffing metrics and workforce data.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and leadership levels.
• Demonstrated ability to influence and work effectively with individuals without direct authority.

Why Choose RCA?

We understand that providing excellent patient care starts with taking care of our team.

That’swhy we offer:

• Competitive compensation and comprehensive benefits packages, including medical, dental, vision, and 401(k).

• Opportunities for professional growth and advancement.
• A collaborative work environment where your contributions directlyimpactpatient care and operational success.

About Recovery Centers of America

Drug addiction treatment works, and substance abuse recovery is possible. The tens of thousands of happy, healthy individuals who began their journeys at Recovery Centers of America are living proof.

In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. With facilities nationwide offering evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day,365 daysa year, we are working every day to fulfill that promise.

Former Patient Statement

Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may beconsidered foremployment at locations within RCA other than where they were treated within a year after treatment.

EEOC

Recovery Centers of America (RCA)providesequal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.

State SpecificResponsibilities

Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breachesin accordance withcompany policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary datarequiredto perform job functions.