Case Manager

RCA - Recovery Centers of America Management Company; Danvers (MA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Professional development

Inclusive workplace

Job summary

Recovery Centers of America (RCA) is seeking a proactive Case Manager to guide patients from inpatient care to community-based support. You will develop individualized aftercare plans, coordinate with clinical teams, families, and external providers, and address barriers to care to promote sustained recovery.

Your role emphasizes advocacy, thorough documentation, and collaboration with multidisciplinary staff to ensure seamless transitions and ongoing engagement in recovery journeys.

Qualifications

• High school diploma or GED; bachelor’s in social work preferred.
• Professional experience in case management and SUD treatment, with 1+ year in behavioral health.
• Knowledge of community resources and recovery supports.
• Strong problem-solving and communication skills.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Develop and coordinate personalized aftercare plans, ensuring patients have access to necessary resources after discharge.
• Assist patients in scheduling follow-up appointments, including primary care and SUD/mental health services.
• Advocate for patients, addressing housing, employment, legal concerns, and social support.
• Work closely with the clinical team to align aftercare plans with treatment goals.
• Engage families and support systems, providing education and resources.
• Maintain thorough documentation of discharge planning, referrals, and progress.

Skills

Case management

SUD treatment

Documentation

Communication skills

Care coordination

Education

High school diploma or GED

Bachelor’s degree in social work or related field

Tools

Microsoft Office

EMR systems

Job description

As a Case Manager at Recovery Centers of America (RCA), you’ll draw on your professional experience in case management and substance use disorder treatment to help patients build sustainable paths to recovery. In this role, you’ll develop individualized aftercare plans, coordinate with clinical teams, families, and external providers, and ensure a smooth transition from inpatient treatment to community-based support. Your expertise will be critical in addressing barriers to care and empowering patients to stay engaged in their recovery journey.

What You’ll Do

As a Case Manager at RCA , you will:

• Develop and coordinate personalized aftercare plans, ensuring patients have access to necessary resources after discharge.
• Assist patients in scheduling follow-up appointments, including primary care, substance use disorder treatment, and mental health services.
• Advocate for patients , addressing barriers such as housing, employment, legal concerns, and social support.
• Work closely with the clinical team to align aftercare plans with treatment goals and ensure a smooth transition to continued care.
• Engage with families and support systems , providing education and resources to reinforce long-term recovery.
• Maintain thorough documentation of discharge planning, referrals, and patient progress.

What We’re Looking For

• High school diploma or GED. A bachelor’s degree in social work or a related field, or equivalent experience in human services, is preferred.
• Professional experience in both case management and substance use disorder treatment , with at least one year in a behavioral health, addiction treatment, or psychiatric setting .
• Knowledge of community resources and recovery support services , including outpatient providers, housing, employment, and legal aid.
• Strong problem-solving skills to assess and address patient needs, barriers, and care coordination challenges.
• Excellent communication skills to collaborate effectively with patients, families, and multidisciplinary providers.
• Proficiency in Microsoft Office and familiarity with electronic medical records or case documentation systems.

**A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

Why Choose RCA?

We understand that providing excellent patient care starts with taking care of our team.

That’s why we offer:

• Competitive compensation with shift differentials.
• Comprehensive benefits packages , encompassing medical, dental, vision, and 401(k) plans.
• Professional development opportunities through ongoing training and advancement programs.
• A supportive and inclusive workplace culture where many of our team members share a deep personal connection to recovery.

About Recovery Centers of America

Founded in 2015, RCA has treated over 77,000 patients and is on a mission to save one million lives from the disease of addiction . Our treatment centers operate 24/7, providing compassionate, evidence-based care. Many of our team members have walked the path of recovery themselves, bringing a level of understanding and support that makes RCA a uniquely impactful place to work**.

Much like our commitment to save a million lives from addiction, RCA is also committed to hiring a diverse workforce. We embrace people from all walks of life , with all different experiences and we find that unique, diverse minds foster creativity and perspective. No matter your background or whether you’ve been personally affected by addiction, what matters the most as an RCA employee is having a shared passion for helping people who are suffering from addiction. RCA is a recovery-friendly workplace.

Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

EEOC

Recovery Centers of America (RCA) provides equal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.

State Specific Responsibilities:

Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions.

Work Days

Monday-Friday

Work Shift

1st

Shift Hours

8a-430p, Variable

Pay Range

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $28.00 - $28.00

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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