Staffing Assistant/Office Admin/Customer Service Rep -Kansas City, MO

Ultipro; Kansas City (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Employbridge in Kansas City, MO is seeking a Staffing Assistant/Office Admin - Kansas City, MO to support branch operations and client experience. This in-office role handles front-desk duties, onboarding, payroll processing, and document management.

The position requires a high school diploma or related experience, 2+ years of administrative work in a busy office, and strong customer service and communication skills. This is an in-office, 8am-5pm role with no remote option.

Qualifications

• 2+ years admin experience in a busy office.
• Strong customer service skills.
• Ability to multi-task and prioritize work.
• Clear written and verbal communication.

Responsibilities

• Greet walk-ins and be first point of contact in the branch.
• Receive and screen visitors and calls; handle inquiries.
• Assist onboarding and new-hire orientations for customer success.
• Support recruiting to ensure applicants complete the process.
• Coordinate and process documents for workers compensation claims.
• Process and update payroll records.
• Document unemployment terms in CRM.
• Create, process, and file purchase orders and invoices.
• Order supplies based on assessment.

Skills

Administrative experience

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Staffing Assistant/Office Admin/Customer Service Rep - Kansas City, MO

Job Category: Branch

Requisition Number: STAFF013503

• Full-Time
• On-site

Locations

Showing 1 location

Description

Hiring Immediately for a Staffing Assistant/Office Admin - Kansas City, MO

In-Office - Monday-Friday 8am-5pm

**THIS IS NOT Remote or Hybrid - In-Office**

The Staffing Assistant is responsible for performing a variety of administrative duties to support the branch in their daily work execution. This position is integral in effectively managing the branch traffic volume to support an exceptional client experience.

Your Role & Responsibilities

• Greets walk-ins and serves as the first point of contact in the branch.
• Receives and screens visitors and telephone calls and handles general inquiries.
• Assists with the onboarding process and new-hire orientations to provide support to the customer success team.
• Provides support to the recruiting team as needed to ensure applicants complete all facets of the application process.
• Coordinates, completes, and scans documents in support of workers compensation claims.
• Processes and updates payroll records.
• Documents unemployment terms and details in CRM.
• Creates, processes, and files all purchase orders and invoices for the branch.
• Orders supplies based on assessment.

Preferred Education & Experience

• High school diploma or 6 months related experience

Competencies (Skills & Knowledge You’ll Bring)

• 2+ years of administrative experience in a busy office environment.
• Excellent customer service skills, including the ability to react appropriately in stressful situations and deal with difficult customer or vendor situations diplomatically.
• Able to switch tasks throughout the day, prioritize and manage repetitive tasks in a fast-paced environment.
• Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication.
• Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.
• Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effective.
• Experience using various technology platforms to drive effective decisions.

Your Work Environment (Physical Demands)

Standard Office: Typically work is performed in an office environment and requires the ability to operate standard office equipment. This position requires compliance for all occupational safety and health standards, rules, and regulations. Below are a few standards specific for this position:

• Sit or stand for long periods of time and walk short distances
• Regularly required to talk, hear, and communicate in writing
• Adjust to vision for both close and distance views
• Stoop, kneel, bend, crouch and lift up to 25 pounds

The Employbridge Story

Employbridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches.At Employbridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com .

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.