Staffing Assistant

TheKey; Boca Raton (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Flexible PTO

Holidays and Floating Holidays

Pet Insurance

Job summary

TheKey is seeking a Staffing Assistant to support high-quality service delivery, client relationship management, and caregiver recruitment across our Florida operations. You will help ensure referrals are consistent and high-quality while maintaining accurate caregiver records.

We value strong customer service, reliable documentation, and teamwork. The role offers comprehensive benefits for full‑time staff and opportunities to contribute to compassionate aging at home.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills required.
• Computer proficiency and ability to document timely and accurately in system.
• Excellent phone etiquette.

Responsibilities

• Support high-quality service delivery and client relationship management.
• Assist caregiver recruitment, development, and retention.
• Help ensure referrals are consistent and high-quality.
• Maintain caregiver records and documentation.

Skills

Customer service

Computer proficiency

Phone etiquette

Education

High school diploma or equivalent

Job description

For nearly 20 years, TheKey has helped clients achieve successful long‑term aging at home with comprehensive, concierge‑based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee‑teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

For nearly 20 years, Value Care has helped clients achieve successful long‑term aging at home with comprehensive care. Ensuring the dignity, safety, and independence of its clients, Value Care is committed to changing how the world lives and ages at home. Employee‑teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families.

The Staffing Assistant supports the overall including high‑quality service delivery, client relationship management, and caregiver recruitment, development, and retention. The Staffing Assistant will help ensure all referrals are consistent and high‑quality. Also keeping track of the caregiver records.

Minimum qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Computer proficiency and ability to document timely and accurately in system.
• Excellent phone etiquette.

Preferred

• One year of experience in health care.
• Bilingual English/Spanish

Benefits for full‑time employees

• Medical/Dental/Vision Insurance
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• Flexible PTO Plan
• Pet Insurance

Benefits for full time employees

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non‑Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act , TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non‑exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.