Staffing Analyst

Transport LLC; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Leesel Transportation Corp. is seeking a Staffing Analyst to support daily and long-term staffing operations in a fast-paced environment.

This role requires strong analytical skills, sound judgment, and the ability to manage multiple priorities while collaborating with Operations, Recruiting, and Leadership. You will analyze staffing needs, monitor real-time levels, coordinate across routes and shifts, maintain records, and ensure compliance with policies and regulatory standards.

Qualifications

• 2+ years in a dispatch, staffing, or operations-driven role.
• Customer service experience and professional communication.
• Comfort with scheduling and HR systems.
• Proficient with Excel, Outlook, and Teams.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Analyze daily, weekly, and seasonal staffing needs to ensure sufficient coverage across all operations.
• Monitor staffing levels in real time and respond to call-outs and shortages.
• Coordinate staffing across routes, shifts, locations, and service needs.
• Maintain staffing records, rosters, and employee data in HR and scheduling systems.
• Track trends in absenteeism, overtime, turnover, and coverage gaps; provide insights to leadership.
• Collaborate with recruiting to align pipelines with demand.
• Communicate clearly with employees, supervisors, and management about assignments and changes.
• Ensure compliance with company policies and regulatory standards.
• Support onboarding, credential tracking, and workforce readiness initiatives.
• Handle sensitive employee information with discretion.
• Perform additional duties to support staffing and operations.

Skills

Analytical skills

Decision making

Prioritization

Communication skills

Organizational skills

Independence

Bilingual English/Spanish

Tools

Scheduling software

HRIS

MS Office

Job description

Leesel Transportation Corp.

The Staffing Analyst supports daily and long‑term staffing operations in a fast‑paced, high‑pressure environment. This role requires strong analytical skills, sound judgment, and the ability to manage multiple priorities simultaneously. The Staffing Analyst partners closely with Operations, Recruiting, and Leadership to ensure adequate staffing coverage, regulatory compliance, and continuity of service across all assigned locations.

Key Responsibilities

• Analyze daily, weekly, and seasonal staffing needs to ensure sufficient coverage across all operations.
• Monitor staffing levels in real time and respond promptly to call‑outs, shortages, and last‑minute operational changes.
• Coordinate staffing assignments across multiple routes, shifts, locations, and service needs while balancing operational priorities.
• Maintain accurate and up‑to‑date staffing records, rosters, and employee data within HR and scheduling systems.
• Track and analyze trends related to absenteeism, overtime, turnover, and coverage gaps; provide insights and recommendations to leadership.
• Collaborate with recruiting and onboarding teams to align hiring pipelines with operational demand.
• Communicate clearly and professionally with employees, supervisors, and management regarding assignments, changes, and expectations.
• Ensure compliance with company policies, labor requirements, and applicable regulatory standards.
• Support onboarding, credential tracking, and workforce readiness initiatives as needed.
• Handle sensitive employee information with discretion, confidentiality, and professionalism.
• Perform additional duties assigned to support staffing and operational needs.

Required Skills & Competencies

• Strong analytical and problem‑solving skills with the ability to assess multiple variables quickly.
• Proven ability to perform effectively in high‑pressure, time‑sensitive environments.
• Exceptional organizational skills and attention to detail.
• Ability to prioritize and manage multiple staffing demands simultaneously without sacrificing accuracy.
• Strong verbal and written communication skills.
• Sound decision‑making abilities and the capacity to remain calm under pressure.
• Proficiency with scheduling systems, HRIS platforms, and Microsoft Office tools (Excel, Outlook, Teams).
• Ability to work independently while collaborating effectively within a team environment.

Qualifications

• Minimum of two (2) years of experience in a dispatch, staffing, or operations‑driven environment.
• Prior experience in a customer service-focused role, with the ability to communicate clearly, professionally, and calmly under pressure.
• Comfortable using technology and staffing/scheduling systems, including:
• Scheduling or dispatch software
• HR or workforce management systems
• Microsoft Outlook, Excel, and Teams (or similar tools)
• Reliable, well‑organized, and capable of working independently with minimal supervision.
• Consistent attendance with flexibility to support operational needs, including early mornings, evenings, or weekends as required.
• Bilingual (English/Spanish) strongly preferred, with the ability to communicate effectively with a diverse workforce and customer base.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Leesel Transportation is a Special and Regular Education Transportation provider in the New York City area. Headquartered in The Bronx, we serve the NYC Department of Education, as well as some other NYC pre‑K and private school programs. Our caring and passionate team makes a difference every day in our students' lives because we truly love what we do.