Account Manager - Staffing

Job Juncture; New Haven (CT); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Benefits

Paid Time Off

Job summary

Job Juncture in New Haven, CT seeks an Account Manager to build client relationships, develop new business, and support growth. You will connect with employers, understand hiring needs, introduce our services, and collaborate with recruiting to drive successful hires.

This role emphasizes outbound prospecting by phone, email, LinkedIn, and networking, with measurable sales goals and a clear path to earnings through base salary plus uncapped commission. Training is provided.

Qualifications

• Experience working with customers, clients, or business partners.
• Strong communication, listening, and relationship-building skills.
• Comfort initiating conversations and reaching out to new contacts.
• Willingness to learn sales techniques and the staffing industry.
• Strong organization and follow-through.
• Persistence, initiative, and ability to work independently.
• Proficiency with email, Microsoft Office, and business software.
• A college degree and prior staffing industry experience are required.

Responsibilities

• Develop new business by identifying prospective clients.
• Start conversations to learn about hiring needs.
• Explain services and arrange introductory meetings.
• Follow up to move opportunities forward.
• Prepare proposals and support service discussions with leadership guidance.
• Coordinate candidate submissions with recruiters.
• Maintain regular client communication and manage expectations.

Skills

Strong communication

Relationship-building

Self-motivated

Organization

Persistence and initiative

Education

Bachelor's degree

Tools

CRM systems

Microsoft Office

LinkedIn

Job description

Our client helps employers build stronger teams and talented professionals advance their careers. We are seeking a motivated Account Manager to build client relationships, develop new business, and support our continued growth.

If you enjoy connecting with people, solving problems, and working toward goals, this opportunity offers direct access to leadership, ongoing training, and the ability to grow your earnings through results.

The Opportunity

This role combines new business development with ongoing client relationship management. You will connect with employers, understand their hiring needs, introduce our services, and partner with our recruiting team to support successful hiring outcomes.

You do not need to arrive as a staffing industry expert. We are looking for someone who communicates well, takes initiative, follows through, and is willing to learn. We provide training and recruiting support to help you build industry knowledge and succeed.

This position includes regular outbound prospecting by phone, email, LinkedIn, and networking, along with measurable sales goals.

What You Will Do

Develop New Business

• Identify and connect with prospective clients through research, referrals, networking, phone calls, email, and social media.
• Start conversations with employers to learn about their businesses and hiring needs.
• Explain services and arrange introductory meetings.
• Follow up consistently to build relationships and move opportunities forward.
• Prepare proposals and support service agreement discussions with guidance from leadership.

Build and Support Client Relationships

• Serve as a reliable point of contact for assigned clients.
• Maintain regular communication and respond promptly to questions.
• Learn each client’s priorities, hiring process, and service expectations.
• Identify opportunities to support additional departments, locations, or hiring needs.
• Address concerns and coordinate solutions with the appropriate internal team.

Partner With Our Recruiting Team

• Gather clear information about job openings, required qualifications, compensation, schedules, and hiring timelines.
• Share client needs and updates with recruiters.
• Help coordinate candidate submissions, interviews, feedback, and offer discussions.
• Follow up after placements to support ongoing client satisfaction.
• Learn about hiring trends and share relevant insights with clients.

Stay Organized and Accountable

• Keep client contacts, conversations, opportunities, and next steps current in our CRM/ATS.
• Manage follow-ups, meetings, and competing priorities.
• Participate in training, team meetings, and sales planning.
• Work toward established activity, client development, and revenue goals.
• Represent client professionally and ethically.

What You Bring

• Experience working with customers, clients, or business partners in a professional setting.
• Strong communication, listening, and relationship-building skills.
• Comfort initiating conversations and reaching out to new contacts.
• A willingness to learn sales techniques and the staffing and recruiting industry.
• Strong organization and consistent follow-through.
• Persistence, initiative, and a positive response to feedback.
• The ability to work independently while contributing to a team.
• Basic proficiency with email, Microsoft Office, and business software, along with the ability to learn new systems.
• We welcome applicants from a variety of backgrounds. A college degree and prior staffing industry experience are required.

Helpful Experience

The following experience is a plus:

• Sales, business development, account management, or customer service.
• Outbound calling, appointment setting, lead generation, or prospecting.
• Working toward individual or team performance goals.
• Using CRM systems, LinkedIn, or sales outreach tools.
• Exposure to recruiting, staffing, or industries such as manufacturing, engineering, construction, skilled trades, or professional services.

Why Join Our Client?

Make an Impact
Contribute ideas, take ownership of your work, and help a growing business develop lasting client partnerships.

Work Directly With Leadership
Receive guidance, feedback, and support from company leadership.

Learn and Grow
Build your knowledge of sales, recruiting, and client management through ongoing training and practical experience.

Grow Your Earnings
Earn a $55,000–$60,000 base salary plus uncapped commission, with opportunities for salary growth based on established milestones and performance.

Benefits and Paid Time Off
Benefits and paid time off are available under company plans. Eligibility and package details will be discussed during the hiring process.