Staff UX Designer

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) plan with match

Tuition and education support

Job summary

HCA Healthcare is seeking a Staff UX Designer to own design execution across complex product portfolios and collaborate with product management and engineering to shape strategy and direction.

The role emphasizes leading through ambiguity, elevating design quality, and applying systems thinking across a nationwide healthcare ecosystem. It requires deep collaboration with engineers and a strong understanding of modern front-end frameworks.

Qualifications

• Bachelor's degree in a human-centered design field (HCI/UX/product/design) is required.
• 5+ years of experience in user experience or design-related roles is required.

Responsibilities

• Own design execution across multiple related products in a complex portfolio.
• Collaborate with product management and engineering to shape experience strategy and direction.
• Lead teams through ambiguity to cohesive outcomes with high-quality design.
• Act as design lead from discovery through production and iteration.
• Collaborate with front-end engineers, aware of React/Vue and Tailwind-style frameworks.
• Contribute to a shared design system and improve adoption and quality.

Skills

User experience

Systems thinking

Design leadership

Cross-functional collaboration

Prototyping

Design systems

Communication

Mentorship

Education

Bachelor's degree in HCI/UX/design

5+ years UX/design experience

Tools

React

Vue

Tailwind CSS

Job description

Do you want to join an organization that invests in you as a Staff UX Designer? At HCA Healthcare, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

The Product Design team is responsible for shaping complex healthcare software into intuitive, scalable, and technically sound products used across a nationwide ecosystem. The work spans strategy, systems thinking, interaction design, and hands-on execution—often across multiple interrelated products with significant technical and organizational complexity.

The Staff Product Designer is a senior individual contributor who operates at the highest level of design craft and technical execution on the team. This role takes ownership of several of the most complex areas in the product portfolio, including products with challenging constraints, immature processes, or complicated cross-functional dynamics.

Compared to a Senior Designer, this role is expected to navigate ambiguity more effectively, influence outcomes more consistently, and elevate the quality of decision‑making across teams.

This designer brings deep expertise in human-centered design, strong systems thinking, and a practical understanding of modern front‑end development. They work fluently with engineers, understand how design decisions translate into production, and execute with a level of rigor appropriate for large‑scale, long‑lived products.

This is not a people management role. Instead, the Staff Product Designer leads through example, influence, and craft excellence, setting an aspirational bar for quality, communication, and technical depth across the design organization.

Major Responsibilities:

Product & Design Leadership

• Own design execution across multiple related products that represent some of the most complex or high‑risk areas of the portfolio.
• Partner closely with product management and engineering to shape experience strategy and solution direction, serving as a primary design influence while collaborating within established decision‑making models.
• Lead teams through ambiguity, helping immature or evolving product teams arrive at more strategic, cohesive outcomes than they would reach independently.
• Act as a design lead on one or more product teams, guiding work from early discovery through production and iteration.

Design Execution & Craft Excellence

• Execute at the highest level of design craft on the team, producing high‑quality:
• User journeys and flows
• Information architecture
• Wireframes and high‑fidelity visual designs
• Interactive prototypes and design specifications
• Balance momentum with quality, prioritizing durable, scalable solutions over short‑term expediency.
• Translate complex requirements into clear, elegant experiences while accounting for technical constraints and long‑term maintainability.

Technical Fluency & Collaboration

• Collaborate deeply with front‑end engineers, with a strong understanding of component‑based development and modern frameworks.
• Design and prototype with awareness of implementation frameworks such as React or Vue component models and utility‑first styling approaches like Tailwind CSS.
• Leverage AI‑assisted design and development tools to accelerate exploration, prototyping, and iteration, with the ability to adapt quickly as tooling evolves.
• Ensure design intent is accurately realized in production through close partnership with engineering

Design Systems Knowledge & Contribution

• Contribute meaningfully to a shared proprietary design system, working in partnership with Design Operations and Engineering.
• Apply system components thoughtfully, while knowing when and how to extend patterns responsibly.
• Help improve system adoption and quality through clear usage, strong examples, and technically informed decision‑making.
• Deep understanding and prior experience working with established industry leading design native mobile design systems including Apple’s Human Interface Guidelines for iOS and Material Design, to consider and work through the benefits and tradeoffs of adopting or ignoring these standards as part of our own native mobile design system

Influence, Communication & Mentorship

• Lead by example in design quality, communication, and presentation.
• Provide thoughtful feedback and guidance to junior designers through critique, collaboration, and informal mentorship.
• Communicate design rationale clearly and persuasively to a wide range of stakeholders, including senior leaders.
• Influence quality and outcomes through clarity of thinking, strong storytelling, and calm authority in complex discussions.

About the Organization

HCA Healthcare Information Technology Group (ITG) builds and supports technology solutions that directly impact patient care across a nationwide healthcare ecosystem. Guided by a mission to raise the bar, unlock possibilities, and care like family, ITG brings together designers, engineers, and product thinkers motivated by purpose‑driven work in healthcare

Education & Experience:

• Bachelors degree in human computer interaction, user experience, product design, graphic design, or associated field Required
• 5+ years of experience in user experience or design‑related role(s) Required

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short‑term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Good people beget good people. - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.