Staff User Experience Designer

Clover Health; United States; On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Paid parental leave and life insurance

Commuter benefit program

2 paid volunteer days

401(k) contributions

Home office reimbursement

Vacation and holidays

Health, dental, and vision plans

Job summary

Clover Health is seeking a senior design leader to drive consumer-level experiences within the enterprise healthcare space. You will shape product UX, contribute to the Design System, and push for high-quality, scalable interfaces across teams.

In collaboration with engineering and data science, you will prototype rapidly, blend ML features into interfaces, mentor designers, and elevate the organization's design capabilities with strategic vision.

Qualifications

• 7+ years of in-house design experience, including collaboration with senior technical teams.
• Experience integrating ML features into consumer-grade experiences.
• Experience leading early-stage exploration projects with high-value potential.
• Ability to reconcile conflicting stakeholder feedback into cohesive design solutions.

Responsibilities

• Lead large-scale design projects and contribute to the Design System and guidelines.
• Partner with senior engineering and data science to prototype and test iterations.
• Elevate design quality and drive breakthrough, scalable experiences across the organization.
• Mentor designers and influence cross-functional teams.

Skills

Design leadership

UX/UI design

Design systems

Cross-functional collaboration

Rapid prototyping

Strategy & vision

Mentoring

ML integration

Job description

• Provide leadership in introducing consumer-level experiences into the enterprise healthcare space, setting a new standard for design quality with a refined sense of taste
• Lead the exploration and solutioning of undefined problem areas, driving innovation to tackle complex user and business challenges
• Own and lead large-scale design projects, utilizing rapid prototyping and fast learning cycles to deliver impactful, scalable solutions
• Bring differentiated expertise to elevate the overall design quality and introduce breakthrough experiences, pushing the team toward new levels of excellence
• Establish yourself as a design leader by demonstrating mastery, strategic thinking, and confidence in making intelligent design decisions
• Champion design excellence and innovation throughout the organization, influencing cross-functional teams and setting the standard for high-impact solutions
• In the first 90 days, you have partnered with senior engineering to deliver multiple prototype iterations, which are now actively in the hands of end users. You have dramatically elevated the user experience and are setting a new benchmark for design excellence. Your deep collaboration with leadership and data science teams has been essential in weaving ML features into the design and breaking new ground
• By six months, you have seamlessly integrated next-gen design patterns into the workflows of other designers and PMs. You’ve also incorporated these patterns and improvements into the Design System as a member of the Design System Team, while retiring or updating outdated patterns. You are now balancing the fine-tuning of next-gen experiences with launching new, high-impact projects, demonstrating your strategic vision and agility across the organization
• Long term, you continue to lead groundbreaking exploration projects with substantial potential. You are working collaboratively with senior leadership and data science teams to drive strategic design advancements. As a key player in the Design System, you are elevating design quality, consistently pushing the envelope and setting new standards for excellence

Benefits

• Paid parental leave and a life insurance policy
• Commuter benefit program
• 2 paid volunteer days for an organization of your choice
• 401(k) contributions
• Home office reimbursement for full-time employees
• 18 paid vacation days, 9 paid sick days, 10 company holidays, and a floating holiday
• Medical, dental, and vision plans; healthcare and dependent care FSA as well as a health and wellness benefit

You have a portfolio that demonstrates industry mastery (healthcare experience is a plus but not required), showcasing advanced expertise in interaction and visual design, with a track record of creating outstanding, next-level user experiencesYou are adept at working with design systems, with experience in contributing to and maintaining high-quality, scalable design standardsYou are a natural leader who thrives on sharing your knowledge with others, helping to elevate the design capabilities of your teamYou possess strategic thinking skills and have experience leading early-stage exploration projects with high-value potential, showcasing your ability to drive impactful design innovationsYou have a proven track record of managing and reconciling conflicting stakeholder feedback, resulting in cohesive and innovative design solutionsYou have 7+ years of in-house design experience, including working autonomously with senior technical teams and integrating complex features like ML to deliver consumer-level, best-in-class experiences