Staff Trainer

Sheppard Pratt; Towson (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental and vision benefits

403b retirement match

Generous paid time off

Employee Assistance Program (EAP)

Mileage reimbursement

Job summary

Sheppard Pratt is seeking a clinical training specialist to plan, develop, and deliver orientation and ongoing staff training across campuses. You will teach CPR, de-escalation, and clinical practices using live demonstrations, simulations, and mentoring to build competency.

Travel between campuses is required. The role emphasizes collaboration with multidisciplinary teams, documentation in the LMS, and ongoing updates to training materials to support accreditation readiness.

Qualifications

• 2-3 years of related clinical experience in psychiatric or behavioral health settings.
• Strong interpersonal, communication, and presentation skills to lead training sessions.
• Willingness to travel between Sheppard Pratt campuses.

Responsibilities

• Plan, develop, and implement orientation and clinical training programs.
• Deliver engaging instruction using classroom, simulations, and mentoring.
• Assess trainee competency and provide feedback to staff and supervision.
• Maintain training documentation in the LMS and update materials as needed.

Skills

Clinical training delivery

CPR / de-escalation instruction

Interpersonal communication

Education

Bachelor's degree preferred in behavioral health

Tools

Learning Management System (LMS)

Job description

General Summary

• Under general direction, participates in the planning, development, and implementation of orientation and clinical training programs for assigned units and programs, focused on the physical and mental health needs of our patients (excluding RN-specific training). Delivers training to new staff and ongoing in-service education for both clinical and non-clinical patient-facing staff. Delivers engaging, hands-on training through classroom instruction, live demonstrations, simulation and mock scenarios, small-group activities, and individualized mentoring as needed. Teaches, models, and demonstrates skills in CPR, patient/resident de-escalation, aggression management techniques, precepting new staff, and managing an acute milieu, while providing opportunities for learners to practice and apply skills in realistic situations. Assesses trainee competency and performance through observation, demonstration, and practical application exercises, providing constructive feedback to employees and supervisors/managers. Completes and maintains training documentation in the electronic learning management system and employee educational records to ensure continued readiness for accreditation. Maintains, evaluates, and updates training materials and educational resources to support effective, competency-based learning.

Knowledge, Skills, and Abilities Required

• Position requires 2-3 years of related clinical experience in psychiatric or behavioral health settings, with demonstrated knowledge of patient care, therapeutic interventions, crisis management and program-specific clinical practices. Experience working within multidisciplinary treatment teams and familiarity with unit-based workflows and documentation is required. Bachelor’s degree in behavioral health, human services, or related field is preferred.
• Work requires strong interpersonal, communication, and presentation skills sufficient to effectively lead classroom-style and unit-based training sessions and facilitate discussions. Work requires ability to engage audiences, explain clinical expectations, model best practices, and provide real-time feedback while demonstrating sound clinical leadership (51 - 80% of work time).
• Requires frequent travel between Sheppard Pratt campuses.

Work requires problem-solving skills sufficient to develop and modify training materials to meet objectives and audience/trainees, to assess achievement of competencies and results of training, and to assist in the planning and evaluation of orientation and training programs

Hours:

• Monday - Friday from 8 am - 4:30 pm

Benefits:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

The pay range for this position is $42,307.20 minimum to $63,502.40 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.