Staff Technical Program Manager — Commercialization

Waymo LLC; Mountain View (CA); On-site; USD 230,000 - 284,000; Full time

Job summary

Waymo LLC is seeking a Senior Program Manager to drive cross-functional programs that improve rider experiences across Product, Engineering, Data Science, and Operations. You will establish metrics, manage dependencies, and align stakeholders including executives to deliver key outcomes.

The role requires strong technical judgment and a proven ability to lead complex programs end-to-end, with a focus on reliability, scalability, and quality in a data-driven environment.

Qualifications

• 7+ years of experience managing highly complex cross-functional programs.
• Experience delivering commercial, consumer-facing software products.
• Proven track record driving large-scale, ambiguous technical programs end-to-end.
• Strong technical background with ability to engage in technical design discussions.

Responsibilities

• Lead critical programs focused on improving the rider journey and customer experiences across Product, Engineering, Data Science, and Operations.
• Establish and define key quality metrics and frameworks to track and continuously improve the rider experience across all operating markets.
• Drive strategic initiatives to identify, prioritize, and manage dependencies and risks.
• Align stakeholders across the organization and represent the programs to executive leadership to remove blockers and drive accountability.
• Apply strong technical judgment to evaluate system trade-offs, improve scalability, and ensure delivery quality.
• Manage program roadmaps, portfolio prioritization, and resource allocation to ensure timely delivery and success of core business outcomes.

Skills

Program management

Cross-functional leadership

Stakeholder alignment

Technical judgment

Data analysis

Communication

Job description

Waymo LLC is seeking a Senior Program Manager to drive cross-functional programs that improve rider experiences across Product, Engineering, Data Science, and Operations. You will establish metrics, manage dependencies, and align stakeholders including executives to deliver key outcomes.

The role requires strong technical judgment and a proven ability to lead complex programs end-to-end, with a focus on reliability, scalability, and quality in a data-driven environment.