Staff Technical Program Manager

Box; Redwood City (CA); Hybrid; USD 217,000 - 271,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits

Hybrid work schedule

Pay transparency

Job summary

Box, headquartered in Redwood City, CA, seeks a seasoned Staff Technical Program Manager to lead cross-functional, high-impact AI-enabled programs. You will drive strategy-to-delivery, manage dependencies, and partner with engineering, product, and leadership to ensure timely, high-quality outcomes.

You will mentor TPMs, optimize processes, and advocate for disciplined execution using Confluence, Jira, and Smartsheet in a fast-paced, hybrid work environment.

Qualifications

• Experience leading large cross-functional programs in tech environments.
• Strong communicator with executive stakeholder engagement.
• Hands-on with Agile SDLC and program management tools.
• B.S. in CS or related technical field.

Responsibilities

• Lead complex, high-impact programs driving AI-powered development.
• Coordinate strategy through execution with cross-functional teams.
• Identify risks, milestones, dependencies, and drive issues to resolution.
• Coach TPMs and promote best practices across teams.

Skills

Cross-functional leadership

Stakeholder management

Agile methodologies

Program management

Communication

Strategic influence

Education

BS in Computer Science or related field

Tools

Confluence

Jira

Smartsheet

Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

Our Technical Program Management team is helping to lead the charge on the shift towards AI. We are driving the execution and delivery of Box's most strategic programs and portfolios, focusing on realizing Box’s long-term vision of content + AI. As system thinkers, we are optimizing business operations and delivery for Engineering and Product while collaborating company-wide to maximize efficiency.

We are seeking a seasoned Staff Technical Program Manager to lead complex, high-impact programs that accelerate Box’s transition into the modern AI-powered development ecosystem for both our teams and customers. In this role, you will drive cross-functional initiatives from strategy through execution, partnering with business and technology leaders across the organization to ensure successful outcomes. You will bring structure to ambiguity, proactively manage milestones, dependencies, and delivery risks, and ensure programs are executed with clarity, speed, and quality. The ideal candidate thrives in collaborative environments, communicates effectively across stakeholders, and is passionate about leveraging technology to deliver meaningful customer impact.

What You’ll Do

• Autonomously manage and drive alignment and execution for successful delivery of strategic, cross-functional and complex technical programs across Box. You will independently manage programs and portfolios by breaking down ambitious objectives into interconnected workstreams with clear milestones, success criteria, dependencies, and execution plans. Clearly identifying the constraints and needed trade-offs and getting ahead of risks.
• You are a change agent, fostering operational excellence by driving organizational transformation and cultivating a high-performance ecosystem by creating AI-first process that facilitates successful execution and delivery. Leverage in-house built and emerging AI tools to bring visibility into the program ecosystem.
• Have a seat at the table - strategic influence - You act as a key partner to executive leadership, influencing product roadmaps, champion critical technical initiatives, and drive organizational change across cross-functional teams.
• Mentor and coach other TPMs by facilitating knowledge sharing, providing guidance on complex program execution, and guiding the adoption of best practices.

Who You Are

• You are proactive, self-driven and thrive in ambiguity - you are able to drive teams toward clarity in complex environments.
• Strong track record of driving complex cross-functional initiatives
• Excellent oral and written communication with a strong ability to lead with influence and partner with executive stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources
• Exhibit independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution with passion for hands on contribution
• Self-motivated and proactive with a proven ability to adapt well in a fast paced tech company and collaborate closely with teams on different operating cadences.
• Extensive experience and proficient understanding of standard Agile and Software Development Lifecycle and program management tools including Confluence, Jira, and Smartsheet.
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage key challenges.
• Demonstrated in you career deep technical experience in software development engineering or system reliability engineering

Preferred Skills

• Experience with working Agent Orchestrated software development and/or experience building AI into products
• Experience using AI and tool chain (e.g. cursor, claude, codex) to automate manual processes to improve your and your team’s productivity
• 7+ years in technical program management, driving large cross-functional programs and initiatives in fast-paced tech companies
• 12+ years experience in a tech field
• B.S. in Computer Science, Engineering, or a related technical field
• Demonstrated ability to coach and mentor TPM teammates

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

#hybrid

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision.

Redwood City Pay Range: $217,000 USD - $271,000 USD