Senior Program Manager, Release Management

Box; San Francisco, Redwood City (CA, CA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Box is seeking a Senior Program Manager, Release Management, to lead end-to-end release activities across GTM and product teams. You will coordinate with product marketing, operations, and legal to ensure timely launches in a fast-paced environment.

The role requires 5+ years of program management, a Bachelor's degree, and proficiency with Google Sheets. A hybrid work model with 3+ days in the office is expected.

Qualifications

• 5+ years of program and project management experience.
• Bachelor's degree in a relevant field.
• Experience working with Google Sheets or related project management tools.
• Proven ability to excel in the face of ambiguity and adapt to changing priorities.

Responsibilities

• Manage the end-to-end release management process from product release to production launch and GTM planning.
• Coordinate with product management, GTM teams, product operations, and legal to ensure launch tasks are delivered.
• Identify and resolve cross-functional operational issues with legal, technical accounting, and go-to-market teams.
• Facilitate conversations and drive consensus on complex problems with diverse viewpoints.
• Partner with product marketing to develop quarterly marketing plans, tiering, and major product launches.
• Drive product release activities with product management for successful deployment to production.
• Create and maintain a single source of truth for release timing, status, and details.

Skills

Exceptional collaborator

Strategic thinker

Program management experience

Strong communication

Education

Bachelor's degree in a relevant field

Tools

Google Sheets

Job description

Senior Program Manager, Release Management

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

We are seeking a Sr. Program Manager to support Release Management within the GTM PMO organization. You will partner closely with stakeholders across Product Marketing, Product Management, Technical Program Management, and operational functions (Technical Publications, Security, Product Legal and more) to drive our go-to-market activities to ensure on-time delivery of product launches. Candidates should bring a passion for how technology is changing the way we work and have some experience managing these kinds of programs. If you’re interested in this role, you should enjoy and have experience working in a fast‑paced and ambiguous environment, building strong cross-functional relationships, synthesizing complex technical and operational considerations into tangible business requirements, and effectively communicating across all levels of an organization.

WHAT YOU'LL DO

• Manage the end-to-end release management process, from the product release to production to the planning of GTM activities to ensure successful marketing launch
• Partner with cross‑functional stakeholders, including product management, go-to-market teams, product operations, product marketing to understand tasks and deliverables that are essential for launch and drive delivery of those tasks and deliverables
• Partner closely with operational teams (legal, technical accounting, go-to-market ops) to identify and resolve complex, cross‑functional operational issues, often unique to each project
• Facilitate conversations and drive consensus for complex, ambiguous problems with diverse, sometimes conflicting viewpoints
• Partner deeply with product marketing to develop and execute quarterly marketing plans, launch tiering, and key product launches
• Partner closely with product management to drive product release activities to support a successful deployment to production
• Create and maintain a single source of truth that cross‑functional stakeholders can use to keep track of product release timing, status, and details

WHO YOU ARE

• Exceptional collaborator and communicator with an ability to lead and coordinate complex, cross‑functional initiatives
• Strategic thinker who understands the bigger picture while also being comfortable in the details of deliverables
• 5+ years of program and project management experience
• Bachelor's degree in relevant field
• Experience working with Google Sheets or related project management tools
• Proven ability to excel in the face of ambiguity and responding to changing needs or shifting priorities while minimizing project impact
• Strong communication skills (written and verbal)
• Ability to work well within time constraints to meet critical business needs

Box lives its values, with community and in‑person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in. If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.