Fractional Staff Technical Program Manager

Gofractional; Mountain View (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Gofractional seeks a Staff Technical Program Manager to own end-to-end programs using Jira, ensure backlog hygiene, and drive cross-functional execution across Engineering, Product, GTM, and Support in the San Francisco Bay Area.

The role emphasizes operational excellence and a customer-first approach, with a contract-to-hire path and an opportunity to chart best practices and scale the organization.

Qualifications

• Bachelor's or Master's degree in a relevant field.
• Proven experience in technical program management in fast-paced, cloud or analytics-focused environments.
• Minimum of 5 years of relevant experience in a product-led startup environment.
• Strong knowledge of Jira and Confluence.
• Demonstrated success leading cross-functional programs from planning through execution.
• Excellent written and verbal communication skills.
• Customer-first mindset and operational orientation.

Responsibilities

• Own end-to-end program execution using Jira; ensure backlog hygiene, sprint planning, and delivery tracking across teams.
• Lead operational reviews and reporting to track progress, surface risks, and drive improvements.
• Coordinate cross-functional release planning and execution for timely, high-quality product delivery.
• Prioritize initiatives based on customer impact and align with field teams on customer needs.
• Drive alignment and communication across Engineering, Product, GTM, and Support to ensure smooth program execution.
• Drive innovation and build partnerships to deliver data-powered solutions.

Skills

Technical program management

Cross-functional collaboration

Communication

Customer focus

Operational excellence

Education

Bachelor's or Master's degree in a relevant field

Tools

Jira

Confluence

Job description

Who you are

• Bachelor's or Master's degree in a relevant field


• Proven experience in technical program management, preferably in fast-paced, cloud or analytics-focused environments


• Minimum of 5 years of relevant experience in a product led startup environment


• Strong knowledge of project management tools, especially Jira and Confluence


• Demonstrated success leading cross-functional programs from planning through execution


• Excellent written and verbal communication skills


• A strong customer-first mindset and operational orientation

What the job involves

• We are looking for our first contract Staff Technical Program Manager with an unique opportunity to chart the course, define best practices, and drive operational excellence across our organization


• The ideal candidate should be excited to build structure, lead cross-functional execution, and help us scale how we work-while keeping customer impact at the core. This is a contract to hire role


• Program & Jira Management: Own end-to-end program execution using Jira; ensure backlog hygiene, sprint planning, and delivery tracking across teams


• Operational Excellence: Lead operational reviews and reporting to track progress, surface risks, and drive execution improvements


• Release Management: Coordinate cross-functional release planning and execution to ensure timely, high-quality product delivery


• Customer-First Focus: Prioritize initiatives based on customer impact and collaborate with field teams to align on customer needs


• Cross-Functional Collaboration: Drive alignment and communication across Engineering, Product, GTM, and Support to ensure smooth program execution


• As a Technical Program Manager, you will have the opportunity to drive innovation, build strategic partnerships, and ensure the successful delivery of cutting-edge solutions that empower organizations to leverage data for better decision-making

Location: San Francisco Bay Area (Office located in Mountain View, CA)

Employment Type: Contract to hire