Staff SRE & Platform Reliability Engineer

Slope; San Francisco (CA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Comprehensive health coverage

Flexible time off

Catered meals

Annual L&D budget

Job summary

Slope in San Francisco is looking for a reliability engineer focused on managing call completion for its Voice AI platform. You will be key in establishing incident management processes and improving system stability through effective monitoring and capacity planning.

Candidates should have hands-on experience with Kubernetes and monitoring tools like Prometheus and Grafana. The role offers opportunities to work in a fast-paced environment with a competitive salary and equity ownership.

Qualifications

• Experience in incident command and postmortem processes.
• Proficiency in managing SLOs and error budgets in monitoring tools.
• Strong knowledge of capacity planning and load testing.

Responsibilities

• Join the oncall rotation and manage incident patterns.
• Establish SLOs and error budgets for services.
• Ship a platform service and drive improvements in call completion.

Skills

Incident command experience

SLOs and error budgets management

Capacity planning

Kubernetes production operations

Backpressure and autoscaling patterns

Tools

Chronosphere

Prometheus

Grafana

Datadog

Go

TypeScript

Job description

Slope in San Francisco is looking for a reliability engineer focused on managing call completion for its Voice AI platform. You will be key in establishing incident management processes and improving system stability through effective monitoring and capacity planning.

Candidates should have hands-on experience with Kubernetes and monitoring tools like Prometheus and Grafana. The role offers opportunities to work in a fast-paced environment with a competitive salary and equity ownership.