Staff SRE: AI-Driven Reliability & Platform Leadership

Filevine; New York (NY); Hybrid; USD 235,000 - 275,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Stock options

Paid time off

Company swag

Job summary

Filevine, a Legal AI company, seeks a Staff Site Reliability Engineer to shape production reliability across observability, alerting, and platform infrastructure. You’ll partner with engineering leadership to set technical standards and drive AI-driven reliability initiatives.

As the senior IC, you will mentor engineers, own roadmaps, lead incidents, and champion SLOs, capacity planning, and automation. This hybrid role is based in multiple US offices including New York.

Qualifications

• 12+ years in software engineering, infra, platform, or SRE, including 6+ years in SRE and 3+ years leading complex, cross-functional technical initiatives for distributed production systems.
• Expert-level depth in observability and platform infrastructure, with broad expertise in incident response, capacity planning, automation, and reliability engineering.
• Advanced experience with a major container-orchestration platform, preferably Kubernetes, and an observability platform such as New Relic, Datadog, or equivalent.
• Strong software-engineering ability in Python, Go, Bash, or another general-purpose language, with experience building production tooling, automation, or platform capabilities.
• Proven ability to mentor engineers and communicate technical risk clearly to engineering, product, and executive audiences.
• Experience in a regulated environment such as FedRAMP, CJIS, HIPAA, SOC 2, or PCI is strongly preferred.

Responsibilities

• Define and execute the technical strategy for Observability & Alerting, Platform Infrastructure, and operational excellence.
• Lead the evolution of reliable, scalable, secure, and efficient cloud platforms and distributed systems.
• Champion SLIs, SLOs, error budgets, capacity planning, operational readiness, and automation across the service lifecycle.
• Lead the organization through complex production incidents and turn post-incident learning into permanent engineering improvements.
• Build self-service platform capabilities that reduce toil, improve engineering safety and velocity, and make every team more capable of owning their own reliability.
• Mentor engineers and serve as a trusted technical authority for long-term reliability and platform direction.

Skills

Distributed systems

Cloud infrastructure

Observability

Reliability engineering

Kubernetes

Python

Go

Bash

Automation

Infrastructure as Code

Mentoring

AIOps

Tools

New Relic

Datadog

Kubernetes

Automation tooling

Job description

Filevine, a Legal AI company, seeks a Staff Site Reliability Engineer to shape production reliability across observability, alerting, and platform infrastructure. You’ll partner with engineering leadership to set technical standards and drive AI-driven reliability initiatives.

As the senior IC, you will mentor engineers, own roadmaps, lead incidents, and champion SLOs, capacity planning, and automation. This hybrid role is based in multiple US offices including New York.