Staff Solutions Engineer: API & AI Connectivity Architect

Kong

Oregon

Ibrido

USD 180.000 - 240.000

Tempo pieno

8 giorni fa

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Descrizione del lavoro

Kong Inc., the AI Connectivity Company, seeks a Staff Solutions Engineer to be the trusted technical advisor for enterprise customers, architecting secure, scalable API ecosystems and agentic AI integrations. You will guide multi-stakeholder negotiations, demonstrate Kong’s capabilities, and mentor junior engineers while shaping product direction.

You’ll leverage Docker, Kubernetes, REST/GraphQL, CI/CD, and AI-assisted tooling to validate solutions and drive complex deals from discovery to

Competenze

7+ years of software or solutions engineering experience in SaaS/open source/enterprise software.
Proven track record owning complex, enterprise deals with multiple technical and executive stakeholders.
Experience mentoring or coaching other SEs or technical team members.
Experience with Docker and Kubernetes in cloud-native environments.
Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS).
Hands-on experience with AI-assisted development tooling (Claude Code, GitHub Copilot, OpenAI Codex).
Knowledge of AI/LLM architectures including model routing, rate limiting, semantic caching, and prompt governance.
Familiarity with MCP and agentic AI patterns.
Strong communication skills with engineers, architects, and executives.
Enthusiasm for high-profile, fast-paced API and AI connectivity work.

Mansioni

Support field sales by explaining Kong API and AI connectivity value.
Run discovery to map customer requirements to Kong solutions from review to production.
Own technical validation and stakeholder alignment across POCs.
Maintain customer satisfaction across assigned accounts.
Collaborate with support, product, and engineering to advocate for customer needs.
Create technical documentation for DevOps, implementations, and services.
Lead API Management and AI Governance evaluations including MCP governance and shadow AI detection.
Deliver demonstrations of Kong’s API & AI governance capabilities and MCP-related features.
Conduct Technical Feasibility Workshops to validate fit for modern AI architectures.
Own technical strategy for complex enterprise deals from qualification to close.
Mentor junior SEs on skills, discovery methods, and deal strategy.
Contribute thought leadership through blogs, webinars, and conferences (AWS re:Invent, Google Next, API & AI summit).
Influence product direction with customer feedback and market signals.