Staff Solution Designer

ServiceNow; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

ServiceNow in Santa Clara, California is seeking a Staff Solution Designer to own end-to-end technical solutions within our IT organization. This senior individual contributor role collaborates with product, engineering, and finance to translate business objectives into scalable designs, with a flexible or remote work persona.

As a Staff IC, you will lead complex solution design, mentor peers, and document architectural decisions for cross-functional audiences.

Qualifications

• Experience as staff or senior IC in solution design or architecture.
• Experience designing enterprise or platform-level solutions.
• Ability to partner with product, engineering, and finance across geographies.
• Remote-friendly role based in or near Santa Clara, CA.
• Eligible to work in the United States.

Responsibilities

• Lead the design of complex solutions addressing business and technical requirements across product and finance initiatives
• Translate business objectives into scalable, maintainable solution architectures and design artifacts
• Collaborate with engineering, product, and finance partners to validate design choices and resolve trade-offs
• Document solution designs, decision rationale, and architectural standards for cross-functional audiences
• Mentor other designers and engineers on solution design practices, patterns, and review processes

Skills

Staff-level IC

Solution design

Architecture

Cross-functional collaboration

Job description

Role overview

This is a Staff Solution Designer position, a senior individual contributor role focused on designing end-to-end technical solutions within an Information Technology organization. The role partners with product, engineering, and finance stakeholders to translate business objectives into well-architected, scalable designs. The position is based in Santa Clara, California and supports a flexible or remote work persona.

Responsibilities

• Lead the design of complex solutions that address business and technical requirements across product and finance initiatives


• Translate business objectives into scalable, maintainable solution architectures and design artifacts


• Collaborate with engineering, product, and finance partners to validate design choices and resolve trade-offs


• Document solution designs, decision rationale, and architectural standards for cross-functional audiences


• Mentor other designers and engineers on solution design practices, patterns, and review processes

Requirements

• Demonstrated experience operating at a staff or senior individual contributor level in solution design or architecture


• Strong background in designing enterprise or platform-level solutions that meet business objectives


• Ability to partner effectively with product, engineering, and finance stakeholders across geographies


• Comfort working in a flexible or remote arrangement based in or near Santa Clara, California


• Eligibility to work in the United States

Benefits and work setup

• Regular, full-time employment based at 2225 Lawson Lane, Santa Clara, California, 95054


• Flexible or remote work persona, allowing work from home or another approved remote location


• Sits within the Information Technology function covering the North America and Canada region