Staff Software Engineer, Spend Management

Francisco Partners; New York (NY); Hybrid; USD 176,000 - 264,000; Full time

Benefits offered by this job

Flexible work environment

Unlimited Vacation

100% paid employee health benefit

401(k) with employer funded match

Wellness programs with Headspace and L

Sabbatical leave

Parental leave and family planning

Cell phone reimbursement

Employee Resource Groups and ZocClubs

Great Place to Work Certified

Job summary

Zocdoc is hiring a Staff Software Engineer for the Spend Management team in NYC to own the technical strategy of a self-service spend platform and lead architecture for budget controls. You will collaborate with Product, Design, Analytics, and Sales to deliver a reliable money-moving system that provides ROI insights for providers.

You will mentor engineers, drive end-to-end ownership, and leverage GenAI tools to automate workflows and unlock future spend insights and recommendations.

Qualifications

• 2+ years experience in .NET and AWS or equivalent cloud technology.
• Ability to integrate generative AI tools into daily workflows.
• Strong background in building scalable back-end services with usable front-ends.

Responsibilities

• Own the technical strategy for the self-service spend management platform.
• Architect and implement key roadmap initiatives like budget controls and spend strategy.
• Foster relationships with Product, Design, and Analytics to refine the product vision.
• Ensure accuracy and reliability of money-moving systems and spend tracking.
• Mentor engineers through code reviews, design discussions, and 1:1 pairing.
• Work with cutting-edge GenAI tools toward future goals like spend insights.

Skills

.NET

AWS

Generative AI

Back-end architecture

Code reviews

Tools

GenAI tools

Observability tooling

Job description

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on our Mission

Zocdoc's most important asset is our people. As a Staff Software Engineer on the Spend Management team, you will be the technical anchor for the platform that gives healthcare practices the confidence and control to spend on the Zocdoc Marketplace. You'll lead the architecture and development of flexible, self-service spend controls — moving providers off manual, support-mediated budget administration and onto a product they manage directly, with full visibility into their spend and ROI. This is a money-moving system, so correctness, reliability, and trust are at the heart of everything we built, directly impacting provider trust, marketplace spend, and a practice's ability to maximize their return on Zocdoc.

You’ll enjoy this role if you are…

• Personally motivated by building systems where accuracy matters — where a bug isn't just a ticket, it's someone's money and their trust.
• Autonomous, urgent, and creative. You genuinely love owning a problem end-to-end, from architectural design to launch.
• Energized by turning a manual, internal process into a self-service product that customers control themselves.
• Passionate about mentorship and leveling up the engineers around you.
• A strong collaborator who can work with Product, Design, Analytics, and Sales to build a unified vision.
• The kind of person who thrives on a small, focused team with a clear, high-impact mission.
• Serious about your work, but not about yourself. Let's face it - the way things are going, you kind of need a sense of humor.

Your day to day is…

• Full ownership of the technical strategy for the self-service spend management platform.
• Architecting and writing code for key roadmap initiatives — flexible budget controls, the Budget Settings experience, and cross-channel (Marketplace + SPO) spend strategy.
• Building and fostering relationships with engineers on your team and partners in Product, Design, and Analytics to refine and execute the product vision.
• Safeguarding the accuracy and reliability of a system that moves money — spend tracking, budget enforcement, and the guardrails that keep them correct.
• Mentoring engineers through code reviews, design discussions, and 1:1 pairing.
• Working with cutting‑edge GenAI tools and technology, with an eye toward future goals like spend recommendations and AI‑assisted budget insights.

You’ll be successful in this role if you have…

• An unrelenting desire to build more equitable, inclusive and diverse workplaces.
• You view this role as an opportunity to create positive change.
• Meaningful (2+ years) experience in .NET and AWS or equivalent cloud technology.
• *Required* The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity.
• A fundamental understanding of building and scaling business-critical back‑end services, with the front‑end skills to make them usable.
• A bias toward correctness and reliability, with the instinct to build observability and guardrails into money‑moving systems from the start.
• The mentality of an entrepreneur/owner and a strong bias to action.
• Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success.
• Humility. You believe in treating all people with dignity and respect, regardless of title or tenure.

Benefits:

• Flexible work environment
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$176,000 — $264,000 USD

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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