Staff Software Engineer — Lead Escalations & Reliability

EvenUp; San Francisco (CA); Hybrid; USD 212,500 - 287,500; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) for US-based employees

Flexible paid time off

Paid parental leave

Job summary

EvenUp is seeking a Staff Engineer located in San Francisco to lead technical investigations and drive architectural improvements. This role focuses on high-priority customer issues and requires deep technical understanding across engineering teams.

Responsibilities include resolving complex escalations, influencing the product roadmap, and setting standards. Ideal candidates have 8+ years of experience, strong communication skills, and a product-minded approach. Benefits include flexible time off, insurance options, and a home office stipend.

Qualifications

• 8+ years of software engineering experience at the Staff level.
• Exceptional diagnostic and systems-thinking skills.
• Deep technical credibility and ability to write and review code.
• Strong communication skills across diverse stakeholders.
• Experience in driving improvements in a high-growth SaaS environment.

Responsibilities

• Lead technical resolution of complex escalations.
• Define technical strategy for the squad.
• Serve as technical advisor for team members.
• Influence engineering culture and practices at EvenUp.

Skills

Software engineering experience

Diagnostic skills

Systems thinking

Communication skills

Product-minded

Job description

EvenUp is seeking a Staff Engineer located in San Francisco to lead technical investigations and drive architectural improvements. This role focuses on high-priority customer issues and requires deep technical understanding across engineering teams.

Responsibilities include resolving complex escalations, influencing the product roadmap, and setting standards. Ideal candidates have 8+ years of experience, strong communication skills, and a product-minded approach. Benefits include flexible time off, insurance options, and a home office stipend.