Staff Software Engineer - Data Engineering (FinTech) (Remote)

GEICO; Washington (District of Columbia); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading insurance company is seeking a dedicated customer service representative to assist clients with inquiries and manage claims. The ideal candidate will have strong communication skills and a background in customer service. This role offers competitive salary, benefits, and opportunities for professional growth in a supportive environment with flexible work arrangements.

Benefits

Comprehensive benefits package including health, dental, and vision insurance

Opportunities for career advancement and professional development

Flexibility in work arrangements, including remote work options

Qualifications

• Minimum of 2 years of experience in customer service or a related field.
• Proficiency in using computer systems and software applications.

Responsibilities

• Assist customers with inquiries related to insurance products and services.
• Process claims and manage customer accounts effectively.
• Provide excellent customer service to enhance client satisfaction.

Skills

Communication

Problem-Solving

Education

High school diploma or equivalent

Tools

Claims processing software

Job description

Employer Industry: Insurance and Technology

Why consider this job opportunity:
- Competitive salary with opportunities for bonuses
- Comprehensive benefits package including health, dental, and vision insurance
- Opportunities for career advancement and professional development
- Supportive and inclusive work environment that values diversity
- Flexibility in work arrangements, including remote work options

What to Expect (Job Responsibilities):
- Assist customers with inquiries related to insurance products and services
- Process claims and manage customer accounts effectively
- Provide excellent customer service to enhance client satisfaction
- Collaborate with team members to achieve departmental goals
- Stay updated on industry trends and changes in insurance regulations

What is Required (Qualifications):
- High school diploma or equivalent required
- Minimum of 2 years of experience in customer service or a related field
- Strong communication skills, both written and verbal
- Proficiency in using computer systems and software applications
- Ability to work in a fast-paced environment and manage multiple tasks

How to Stand Out (Preferred Qualifications):
- Experience in the insurance industry is a plus
- Additional certifications related to customer service or insurance
- Bilingual skills to assist a diverse customer base
- Familiarity with claims processing software
- Strong problem-solving abilities and attention to detail

#Insurance #CustomerService #CareerOpportunity #RemoteWork #ProfessionalDevelopment

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