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A leading insurance and technology company in Chicago is seeking a customer service representative. This role involves engaging with customers, utilizing technology to enhance their experience, and collaborating with team members. Ideal candidates will have 1-2 years of experience in customer service, strong communication skills, and a commitment to diversity and inclusion.
Employer Industry: Insurance and Technology
Why consider this job opportunity:
- Competitive salary and potential bonuses
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work with a technology-driven company
- Commitment to diversity, equity, and inclusion
What to Expect (Job Responsibilities):
- Engage with customers to provide exceptional service and support
- Utilize technology to streamline insurance processes and enhance customer experience
- Collaborate with team members to achieve performance goals
- Assist in the development and implementation of new technology initiatives
- Maintain accurate records and documentation of customer interactions
What is Required (Qualifications):
- Minimum of 1-2 years of experience in customer service or a related field
- Strong communication skills, both written and verbal
- Proficiency in using technology and software applications
- Ability to work effectively in a team-oriented environment
- Commitment to upholding the employer's values of respect and inclusion
How to Stand Out (Preferred Qualifications):
- Experience in the insurance industry or technology sector
- Familiarity with data analysis and reporting tools
- Demonstrated ability to adapt to new technologies quickly
- Previous experience in a fast-paced work environment
- Bilingual language skills
#Insurance #Technology #CustomerService #CareerOpportunity #DiversityInclusion
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